02-15-2005 05:34 PM
Is there a particular reason for the current design? It is so unfriendly.
The content on the other hand looks to be excellent.
02-15-2005 07:37 PM
In terms of searching you can try either:
(don't ask me about 'james' in the URL, I've got no idea).
The former is to search the Business support Forums only, the latter you can also search ITRC.
02-15-2005 11:16 PM
Thanks for your suggestions.
The Forum website is working very fine. Yes, sometimes the website access is slow but otherwise the speed is good. Please let us know if you are still facing any problem while accessing the Forum website.
About re-designing the Forum, can you please provide us more information? That will help us to analyze and do the needful.
02-16-2005 10:25 AM
02-16-2005 12:47 PM
If I answer a question "today" on some thread, and then have a similar question to answer in a day or two -- I'd like to be able to refer to my first answer. However, I can't successfully "search" for that post for about two weeks after it was posted... Why is that?
Manually trying to find the thread/post is a very time consuming task...
02-16-2005 04:43 PM
for me in Germany the website has been really slow in klast two weeks.
Although I'm having a DSL-connction which normally ist really fast, it's awful at times. It's a bit better at times but not at all satisfactory.
02-17-2005 01:10 AM
Thank you for your valuable suggestions. Your points are noted. I'll will inform the support team to do the needful.
Yes, the forum website was down for a while and this has been reported. Hope the issue will be resolved soon. Meanwhile, thanks for your patience.
02-17-2005 01:00 PM
02-17-2005 08:01 PM
1 - Being able to see the message one is replying to. At the moment one just gets to see the first message in the thread which, if it's a long thread is pretty useless.
2 - It would be very useful if there was a way to include parts of the message one was replying to in one's reply. Then, when there are many points to answer, one can make it clear exactly what one is answering.
The ideal (for me) would be forums with an NNTP (Usenet news) interface as well as the normal forum interface. This would enable me to use familiar software and a decent editor rather than having to 'relearn the wheel' every time I use a forum.
02-17-2005 08:18 PM
The way I handle your first point is rather than clicking on the reply>> button, I right-click it and select Open Link in New Window, that way the original thread stays open.
02-17-2005 08:47 PM
It all seems so horribly primitive when compared with a good newsreader.
02-18-2005 12:11 PM
The above link is one of the best forum designs I've come across - it allows one to view content at different levels, quote in replies, it's quite fast, it has an excellent search facility. Although it's a community-style forum and has some characteristics less suited to HP's corporate image, most of the actual design features (rather than the "look" features) would be great if you could do something similar here.