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Occasional Visitor
Giles Barfield
Posts: 1
Registered: ‎05-10-2010
Message 1 of 2 (725 Views)
Accepted Solution

B

[ Edited ]

I

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Honored Contributor
Bobby Sledge
Posts: 1,486
Registered: ‎08-17-2006
Message 2 of 2 (725 Views)

Re: Bad Customer Service

I do not understand why you simply do not remove the rest of the strip. I am fairly certain that the problem you describe has not been called into HP support very often, if at all, so I am not too surprised that there isn't a protocol from HP.

Honestly, just remove whatever portion of the strip remains and enjoy the use of the cartridge.

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