03-31-2011 01:49 PM
It looks like this message occurs for both systems and PCI cards.
Should I expect that in the future only a support contract will be accepted, much as a support contract is now required to download HP-UX security patches?
03-31-2011 04:07 PM
I cannot see customers being denied downloads for their servers even if their servers are not covered under warranty (or contract) anymore.
04-01-2011 04:38 AM
Personally, I think someone in HP's Legal-Eagles department has too much time on their hands. ;-)
04-01-2011 04:40 AM
I like how chrome wants to translate the software license agreement from German to English. Not many 'real' words in there I guess :p
Maybe it's just to cover their backs.
04-01-2011 02:48 PM
Yes and I especially like this clause in the Agreement:
"d. To Use Software identified as an update or upgrade, You must first be licensed for the original Software identified by HP as eligible for the update or upgrade. If the update or upgrade is intended to substantially replace the original Software, after updating or upgrading, You may no longer Use the original Software that formed the basis for Your update or upgrade eligibility unless otherwise provided by HP in writing.
***Nothing in this Agreement grants You any right to purchase or receive Software updates, upgrades, or support, and HP is under no obligation to make such support available to you. Updates, upgrades, enhancements, or other Support may only be available under separate HP support agreements.***
You may contact HP to learn more about any support offerings HP may make available. HP reserves the right to require additional licenses and fees for Software upgrades or other enhancements, or for Use of the Software on upgraded devices. "
Yet, where is the infamous "I Agree to These Terms" button in order to get the file?
Does HP expect everyone to stop downloading drivers for their products because they don't have a Support Agreement?
BTW Which Support Agreement are they requiring? Hardware, Software or some other Firmware Agreement yet to to be determined?
So they just threw this up on the wall to see what would stick?
Really HP...too much time on your hands now that Oracle has thrown down the gauntlet? I think they would have better things to worry about. They accuse Oracle of being "anti-customer" and forcing support, yet they now play the same games.
Now where is that annoying POP-UP ITRC survey that I always ignore...
05-25-2011 12:29 PM
I wonder...will the Business Support Center (www.hp.com/go/bizsupport) be tied to a service contract as well in coming months?