Re: cannot search forums anymore (195 Views)
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Advisor
candyman_1
Posts: 28
Registered: ‎08-23-2007
Message 1 of 9 (195 Views)
Accepted Solution

cannot search forums anymore

After the recent changes i cannot search any existing forums, is there any other way now?

Thanks

Candy
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Acclaimed Contributor
James R. Ferguson
Posts: 21,184
Registered: ‎07-06-2000
Message 2 of 9 (195 Views)

Re: cannot search forums anymore

Hi Candy:

A Forums Advanced Search using "ftp and netrc" returned many hits for me.

In the event that the internal search doesn't work (which has been known to happen before), use Google. For example:

ftp and netrc site:itrc.hp.com

Regards!

...JRF...
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Acclaimed Contributor
Dennis Handly
Posts: 24,757
Registered: ‎03-06-2006
Message 3 of 9 (195 Views)

Re: cannot search forums anymore

>After the recent changes i cannot search any existing forums

What recent changes? The addition of forums13?
Right now, I tried looking up a recent (Nov 12) reply I made and couldn't find it, so I had to use google.

And somehow google finds two more but the URL says bizsupport even if they aren't in the BSP. Adding the BSP forums to the advanced forums search doesn't find them.
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Honored Contributor
Ganesan R
Posts: 1,891
Registered: ‎05-23-2006
Message 4 of 9 (195 Views)

Re: cannot search forums anymore

Hi,

Me too facing the same issue. Not able to search any existing threats using search option.

Anybody knows the reason for that? or any workaround?
Best wishes,

Ganesh.
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Acclaimed Contributor
Dennis Handly
Posts: 24,757
Registered: ‎03-06-2006
Message 5 of 9 (195 Views)

Re: cannot search forums anymore

>Ganesan: Not able to search any existing threats using search option.

Hmm, I can't even find this one. But I found one in Oct. There maybe a cutoff time between then and now?

>Anybody knows the reason for that? or any workaround?

It's broken again? :-)
As JRF mentioned, google is your friend.
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Acclaimed Contributor
James R. Ferguson
Posts: 21,184
Registered: ‎07-06-2000
Message 6 of 9 (195 Views)

Re: cannot search forums anymore

Hi (again) Candy:

As Dennis hinted, the question may be can you find anything or can you find only threads more than a few days old?

I'm not sure how often indexing occurs. A casual set of trials showed me that I could find threads of November 11 (today being the 14th) but nothing after the 11th.

I generally ignore the Forum search engine and go to Google.

Regards!

...JRF...
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Advisor
candyman_1
Posts: 28
Registered: ‎08-23-2007
Message 7 of 9 (195 Views)

Re: cannot search forums anymore

Thanks Jim you'r right. Anyways, sad to say but I think ITRC is not user friendly anymore... I use to search for "mirror root disk" and get lots of hits now i dont get even a single. the changes they have made is a very bad design.

Thank you all..

Candy.
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Acclaimed Contributor
James R. Ferguson
Posts: 21,184
Registered: ‎07-06-2000
Message 8 of 9 (195 Views)

Re: cannot search forums anymore

Hi (again) Candy:

> I use to search for "mirror root disk" and get lots of hits now i dont get even a single.

This is strange. I just used the Forums advanced search; used the string "mirror root disk" and the all-words option and was returned 50 items, the most recent dated 09/17/2008. I opened a new ITRC session and didn't login either when I did this.

I think this is worth continuing to document and complain about until we determine why we don't get reproducible behavior.

Regards!

...JRF...
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Acclaimed Contributor
James R. Ferguson
Posts: 21,184
Registered: ‎07-06-2000
Message 9 of 9 (195 Views)

Re: cannot search forums anymore

Hi Candy:

See also, my comments in this thread:

http://forums11.itrc.hp.com/service/forums/questionanswer.do?threadId=1288133

Regards!

...JRF...
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