The ITRC forums will continue to exist until mid-2011? (1225 Views)
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Honored Contributor
Patrick Wallek
Posts: 13,772
Registered: ‎06-21-2000
Message 26 of 28 (302 Views)

Re: The ITRC forums will continue to exist until mid-2011?

>>still waiting for IT to complete their
>>investigation on the search situation.

>>Don't shoot the messenger ;)

Good gravy, that's insane! Search has been broker for YEARS!!!! What the he** is there to investigate?!?!

I hope that the search functions are improved in the "new and improved" forums.
Community Manager
Kevin_Paul
Posts: 953
Registered: ‎09-16-2005
Message 27 of 28 (302 Views)

Re: The ITRC forums will continue to exist until mid-2011?

Patrick - I agree that search has been less than adequate (trying to be politically correct here!) for quite a while - BUT there's actually been something happening in the last 6 months that's making it even worse, and keeping anything recent/new from being indexed.

And yes, the search capabilities in the new forums WILL NOT have this sort of issue. Feel free to print this response out and tack it to the wall - I'll stand by that statement!
I work for HP.
Community Manager
Kevin_Paul
Posts: 953
Registered: ‎09-16-2005
Message 28 of 28 (302 Views)

Re: The ITRC forums will continue to exist until mid-2011?

Apologies for the time it has taken, but the problem with the forums search has finally been identified, and the fix is scheduled to be in place within the next 24 hours. If anyone is still experiencing problems after this weekend, please let me know...
I work for HP.
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