Linking my user account to a system serial number/warranty (495 Views)
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Frequent Advisor
tsgdavid
Posts: 67
Registered: ‎08-27-2010
Message 1 of 2 (495 Views)

Linking my user account to a system serial number/warranty

My company just purchased a refurbished I64 system through an HP reseller. I have attempted to link my user account to the system serial number in order to gain access to software patches under the HP warranty.

I have been informed that another user is linked to this system and I have been given an email address so that this person can reassign the link to me (hopefully). I do not know if this email address is valid. I have not yet received any response.

What recourse do I have to get the right to link to this system under my warranty?

David Williams
Acclaimed Contributor
Dennis Handly
Posts: 25,054
Registered: ‎03-06-2006
Message 2 of 2 (495 Views)

Re: Linking my user account to a system serial number/warranty

>What recourse do I have to get the right to link to this system under my warranty?

Have you talked to the reseller and/or HP?
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