04-11-2013 09:08 AM - last edited on 12-15-2014 07:51 PM by Maiko-I
I have two cartridges (C9720A/C9723A) to return for recycling but the HP 'recycle' login web page is persistently broken, even after reregistering with a new account & password (IE10):
"The website cannot display the page"
Life was much simpler when HP supplied a printed label to return used cartridges - anyone know where I can download one to print out so that I return the cartridges ? TIA
P.S. This thread has been moved from Community Feedback & Suggestions to HP Support Center Feedback & Suggestions. - Hp Forum Moderator
Solved! Go to Solution.
04-11-2013 09:48 AM
"Incorrect login or password"
04-15-2013 04:43 AM
Solution (bypassing login):
2) Locate: HP ink and LaserJet toner cartridges - Select country option, e.g. UK
3) Panel: Small & Medium Businesses Users - Select 'I want to participate'
4) Individual returns: Select 'Print postage-paid return label (HP Toner Cartridge or Drum Kit)'
5) Key in Quantity
Unique return labels can then be printed without logging-in.