Re: Can't login to SCM using our account since upgrade (456 Views)
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Valued Contributor
Posts: 113
Registered: ‎01-16-2007
Message 1 of 2 (458 Views)

Can't login to SCM using our account since upgrade

[ Edited ]

Where do we report problems with SCM login difficulties.I don't want to share our account details with the world.The account we have used successfully for years does not work since the "upgrade". We urgently need to log a call and we have no access to SCM.

We do have a HP Passport account which has the same email address as the account we used to successfully log on with.When we logon to SCM  using the HP Passport account none of our previous cases are shown.Neither are any of linked contracts shown.

This is very poor indeed.

 

 

P.S. This thread has been moved from Community Feedback & Suggestions to HP Support Center Feedback & Suggestions. - Hp Forum Moderator

GTS I&O - "When the job's too big for S.H.I.E.L.D...."
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Community Manager
Posts: 966
Registered: ‎09-16-2005
Message 2 of 2 (456 Views)

Re: Can't login to SCM using our account since upgrade

Alpha - for problems with SCM, please use the following page to submit a request for assistance:

 

http://h20565.www2.hp.com/portal/site/hpsc/public/help/contactHP/questions

I work for HP.
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