Re: Can't login to SCM using our account since upgrade (420 Views)
Reply
Valued Contributor
Posts: 102
Registered: ‎01-16-2007
Message 1 of 2 (422 Views)

Can't login to SCM using our account since upgrade

[ Edited ]

Where do we report problems with SCM login difficulties.I don't want to share our account details with the world.The account we have used successfully for years does not work since the "upgrade". We urgently need to log a call and we have no access to SCM.

We do have a HP Passport account which has the same email address as the account we used to successfully log on with.When we logon to SCM  using the HP Passport account none of our previous cases are shown.Neither are any of linked contracts shown.

This is very poor indeed.

 

 

P.S. This thread has been moved from Community Feedback & Suggestions to HP Support Center Feedback & Suggestions. - Hp Forum Moderator

IT Services - "Always outnumbered, always outgunned..."
Community Manager
Posts: 958
Registered: ‎09-16-2005
Message 2 of 2 (420 Views)

Re: Can't login to SCM using our account since upgrade

Alpha - for problems with SCM, please use the following page to submit a request for assistance:

 

http://h20565.www2.hp.com/portal/site/hpsc/public/help/contactHP/questions

I work for HP.
The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.