07-07-2013 10:33 AM
I'm trying to install a new Quadro K5000 into a Z820 and the drivers won't fully take.
I get the following error:
Your computer's system firmware does not include enough information to properly configure and use this device. To use this device, contact your computer manufacturer to obtain a firmware or BIOS update. (Code 35)
I have tried updating the firmware but it looks as though the version of my BIOS may not be updatable.
Starting Address Segment:
System BIOS Release:
Is there an interim release of the BIOS that will allow me to update to one of the current versions?
07-08-2013 06:17 AM
Indeed, there is an interim version of the Z820 BIOS:
Go to web page:
HP Z820 Workstation - Download drivers and software - HP Business Support Center
Here, under BIOS heading, select first
HP Z820 Workstations System BIOS 01.20 Rev. A
29 Mar 2013
Then, after completing this BIOS update successfully, including power-down, then power-up as required, come back to the BIOS heading and this time select:
This BIOS update is the latest for HP Z820.