05-17-2011 01:28 PM
I'm experimenting with a wireless version of the t5565. Every once in a while there must be a hiccup with the signal. The session just quits and takes me back to the main desktop. Is there a way to increase the time before the session quits?
05-17-2011 06:08 PM
what type or connection protocol are you using? Are you sure due to low signal or something else?
Is more than 1 unit failed?
05-18-2011 06:27 AM
The terminal server itself has an RDP version of 5.2.3790.3959.
The signal is quite strong; I am in an office setting with the antenna ~30 ft away. The network icon shows all 4 bars for signal strength.
I only have the one wireless unit for testing. I will try the auto reconnect to see if that helps. We tend to turn that off because we usually run with the autostart on, and we've got into difficulty closing a session with both on. This particular unit will not need autostart, so this may help.
05-18-2011 10:40 AM
Something else I find odd is that right-clicking on the network icon on the device desktop and looking at the properties tells me that the connection speed is 1Mb/s, which can't be right.
05-25-2011 07:37 AM
Sorry for the late response...been out of town.
I'm using "WPA & WPA2 Enterprise" with PEAP. PEAP version is set to Automatic, and Inner authentication is set to MSCHAPv2.
We use CISCO network eq & do not have a firewall on the terminal server.
06-20-2011 02:04 PM
Final update: HP support verified the problem and provided an updated flash.dd file that fixed the problem. They said the update would make it into the image in a couple of months, after further testing.
06-27-2011 06:55 AM - last edited on 06-27-2011 11:57 PM by VidyaVI
The link I was given no longer works. The 500M upload failed. Best bet might be to open a case with HP.
For reference I worked with Tech Support and he was very helpful.
07-05-2011 05:22 AM
I am having a similar issue with a t5565 -- in my case, the wireless connects but then drops after a few minutes and I have to reboot to get it to connect again. Does that sound like the same issue you were having or was yours related to RDP?
10-21-2011 02:47 PM
Can someone send me the patch please? give me your email address and I will send you a link so you can upload to me. So musch faster than HP Support. email@example.com
08-27-2012 09:05 PM
Hi, from support HP:
Issue descripted in HP forum is old and Thin Pro 4.1 was released on 7th March 2012. Please test wireless beta driver on one unit .
You needs to authorize “xterm” on one t5565z using HP Smart client Service through “Profile Editor” and reboot T5565z to enable it.
Here is the web link to download “HP Smart client Service”
You needs to refer to user manual before installing “HP Smart Client Service”
Further you needs to download wireless network driver as an attachment.
--Download the attached package (Compat-wireless-2.6.32-33-generic_3.5-rc2-1_i386.deb) to a USB key --Insert to the Thin Client
--Open an Xterminal from the Control Panel
--Type ´dpkg -i /media/xxx/ Compat-wireless-2.6.32-33-generic_3.5-rc2-1_i386.deb´
--Type ´fslock´ after installed successfully
-- Type reboot and hit enter.
Reboot the Thin Client and check the functionality.
File: http://rusfolder.com/32334355 , zip attached
The problem is solved, it works.
11-01-2012 12:28 PM
I am not a linux, so I did not know how to get to the USB to install the driver; if you have the same problem, I have additional instructions below
Step 1. Updated driver
1. Copy the file to a USB flash drive.
2. Login to the Thin Client as Administrator.
3. Go to Control Panel > Advanced and open X Terminal.
4. Type fsunlock and press Enter.
5. Type cd / and press Enter.
6. Type cd /media
7. Type ls -i and press Enter. This will list the USB directory name.
8. Type cd "USB directory name listed in step 7".
9. Type dpkg -i compat-wireless-2.6.32-33-generic_3.5-rc2-1_i386.d
10. type fslock
11. Restart the Thin Client.
Step 2. Disable the powersaving function
1 change to the administrator mode
2 go to control panel/advanced tab and start a X Terminal session
3 enter the following - fsunlock
4 enter the following - iwconfig wlan0 power off