Re: Thinpro issue with bad displayed Textcursor in Windows over XenApp (6892 Views)
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Occasional Advisor
BP-IT
Posts: 11
Registered: ‎04-17-2013
Message 1 of 4 (7,021 Views)
Accepted Solution

Thinpro issue with bad displayed Textcursor in Windows over XenApp

[ Edited ]

Hello,

 

The cursor for text selection is bad displayed when we connect to our Citrix Server over an t510 with ThinPro 4. Here is a picture of the problem:

http://imageshack.us/a/img259/2844/fotoyhg.jpg

We tried to set CursorStipple to ffff,ffff and disabled XRender for the ICA Client, but without success.

 

We hope you can give us a hint!

 

Regards

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HP Pro
Rong
Posts: 1,447
Registered: ‎10-30-2005
Message 2 of 4 (6,971 Views)

Re: Thinpro issue with bad displayed Textcursor in Windows over XenApp

You might want to upgrade tot he latest Image build 4.3 or 4.3.1 on the web.

I believe the latest image have a new video driver that might fix your issue.

Although I am an HP employee, I am speaking for myself and not for HP
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Occasional Advisor
BP-IT
Posts: 11
Registered: ‎04-17-2013
Message 3 of 4 (6,963 Views)

Re: Thinpro issue with bad displayed Textcursor in Windows over XenApp

Hello Rong,

 

We have created a new case at the HP support and they told me to try the new image. Unfortunately the issue is not solved, although the cursor looks different now. Here ist the 'new' problem:

 

Cursor Problem

 

Regards

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Occasional Advisor
BP-IT
Posts: 11
Registered: ‎04-17-2013
Message 4 of 4 (6,892 Views)

Re: Thinpro issue with bad displayed Textcursor in Windows over XenApp

After some weeks on 3rd level support here is the solution:

 

Set the text selection cursor to beam_r.cur in the Windows mouse settings. You have to do this for each user via GUI settings or a registry key.

 

Regards

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