T5740 and scanjet 5590 (285 Views)
Occasional Visitor
Posts: 1
Registered: ‎08-01-2012
Message 1 of 2 (285 Views)

T5740 and scanjet 5590

Hi, i have a thin client 5740 with XPe and a scanner scanjet 5590.


I can't install this, i have download and install HP XPe Add-On (Scanner and Webcam Support) then i have install driver of scanner. 

And now is still not recognized.


What can i do ? if it possible.



Thanks and sorry for my bad english :/

HP Pro
Posts: 859
Registered: ‎05-06-2008
Message 2 of 2 (250 Views)

Re: T5740 and scanjet 5590

Have you tried it in Admin Mode?
Was there an error while installing the drivers? If yes, did you enhance the RamDrive Size?
Are there maybe other software requirements for the Scanner drivers like missing dll files or the Microsoft .NET Framework for example?
Is there an error when you attach the Scanner?
Although I am an HP employee, I am speaking for myself and not for HP

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