08-01-2012 06:46 AM
Hi, i have a thin client 5740 with XPe and a scanner scanjet 5590.
I can't install this, i have download and install HP XPe Add-On (Scanner and Webcam Support) then i have install driver of scanner.
And now is still not recognized.
What can i do ? if it possible.
Thanks and sorry for my bad english :/
08-02-2012 05:23 AM
Was there an error while installing the drivers? If yes, did you enhance the RamDrive Size?
Are there maybe other software requirements for the Scanner drivers like missing dll files or the Microsoft .NET Framework for example?
Is there an error when you attach the Scanner?
Although I am an HP employee, I am speaking for myself and not for HP
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