HPDM Errors (FTP\Walker) (335 Views)
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Occasional Advisor
UserInterface
Posts: 15
Registered: ‎08-29-2010
Message 1 of 2 (335 Views)

HPDM Errors (FTP\Walker)

I have FTP working fine on my domain but most my TC are on a VPN connection.

The issue that I get is "Failure downloading files from FTP.companyname.com.au"

I can test the FTP in DM and it tests OK, I have tried with a Domain Admin account and with Anonymous and although they test OK in DM it can not push the files to our remote TC's (VPN).

 

I also get a error message when I use Status Walker I get an error with half my sites (20 of 40) the result says "Refused" but I have no idea what this means. When I double click on it I get the message "You have selected some unfinished walking tasks, whose results cannot be viewed"

 

I also can not seem to get WOL working across subnets. All our machines are within our VPN so can not see what the issue is. Our routers are managed externally but they say that it should be working.

 

I am using HP DM 4.4.3610.12142 on Windows 2008 R2

TC's are t5740 (I have t5630's as well but I am not using these during testing)

Latest agent installed on the machines.

 

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HP Pro
RobertMayer
Posts: 848
Registered: ‎05-06-2008
Message 2 of 2 (327 Views)

Re: HPDM Errors (FTP\Walker)

Can you provide these details to the HP Support via www.hp.com/Support ?

They can analyze the HP DM log files to see what the issue is.
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Although I am an HP employee, I am speaking for myself and not for HP

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