Re: HPDM 4.5 Image Capture & Deploy ISSUES (1616 Views)
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Advisor
dinu99
Posts: 31
Registered: ‎12-29-2012
Message 1 of 6 (3,643 Views)

HPDM 4.5 Image Capture & Deploy ISSUES

[ Edited ]

hi there,

 

I've installed HPDM 4.5., server,console, gateway on a single system with server 2008, firewall off. We have thinclients of models t5740, t5630,t5630w and planning to deploy customized WES 2009 to t5740,t5630w & WES XP 2002 to t5630 

 

ftp & share folder are working fine as I  got "success" when i test it.

 

I able to rename, reboot, rename computername, get asset info from  the remote thinclients.

Also, able to capture image from Easy Tools and uploaded to ftp folder.

 

FAILURES:

Find the screenshots of my test envt.as  attachments,

1. when I import .ibr file(captured from thinstate), It successfully imported file but, Failed to create template (screenshot)

2. tried to import "imgage.hpimg" (from Easy tools). successfully imported file but, Failed to create template

3. tried to send task _pxe capture, remote system restarts but no progress

4. unable to update hpdm agent with _hpdm agent update template

 

Error logs:

2013-01-17 22:58:22    Successfully sent task to the Device Management Gateway
2013-01-17 22:58:53    Capture image with PXE service to the Master Repository.
2013-01-17 22:58:53    Failure capturing 54321 to /Repository/Images/54321.
2013-01-17 22:58:53    Failed to execute common task.
2013-01-17 22:58:53    ErrorCode: 315, Error Detail: Unable to generate Image Description File from shutdown device.
2013-01-17 22:58:53    Failed to execute common task.
2013-01-17 22:58:53    ErrorCode: 315, Error Detail: Unable to generate Image Description File from shutdown device.

_capture to t5740 TC
2013-01-18 07:00:13    Successfully sent task to the Device Management Gateway
2013-01-18 07:00:16    Task has been retrieved by the Agent.
2013-01-18 07:00:19    Capture image to the Master Repository.
2013-01-18 07:00:19    Failure capturing fri_t5740w to /Repository/Images/fri_t5740.
2013-01-18 07:00:19    NOT SUPPORT!
2013-01-18 07:00:19    Failed to execute common task.
2013-01-18 07:00:19    ErrorCode: 14000052, Error Detail: Unsupported task.
2013-01-18 07:00:19    Failed to execute common task.
2013-01-18 07:00:19    ErrorCode: 14000052, Error Detail: Unsupported task.

_pxe capture
2013-01-18 07:08:44    Successfully sent task to the Device Management Gateway
2013-01-18 07:08:49    Capture image with PXE service to the Master Repository.
2013-01-18 07:08:49    Failure capturing friday_t5740 to /Repository/Images/friday_t5740_3.
2013-01-18 07:08:49    Failed to execute common task.
2013-01-18 07:08:49    ErrorCode: 14002062, Error Detail: Unknown FTP parameter.
2013-01-18 07:08:49    Failed to execute common task.
2013-01-18 07:08:49    ErrorCode: 14002062, Error Detail: Unknown FTP parameter.

 

Thanks in advance

 

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Advisor
dinu99
Posts: 31
Registered: ‎12-29-2012
Message 2 of 6 (3,625 Views)

Re: HPDM 4.5 Image capture & get started

made little progress!!
1. Able to navigate through logs for individual tasks.
2. so, found that internet is required for hpdm to update HPDM AGENTS
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Occasional Visitor
Kevin Loyens
Posts: 2
Registered: ‎01-04-2005
Message 3 of 6 (3,289 Views)

Re: HPDM 4.5 Image Capture & Deploy ISSUES

Ever found any solution for this ?
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Occasional Contributor
Phoenixrayne
Posts: 4
Registered: ‎07-16-2013
Message 4 of 6 (2,483 Views)

Re: HPDM 4.5 Image Capture & Deploy ISSUES

I wish... I have been searching this forum for answers to these same questions.  HP is keeping quiet for whatever reason, unless there is no solution?  There are close to a dozen threads that are about this error in particular and workers and HP themselves have offered no solutions what-so-ever.

 

 

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Advisor
Scott_186
Posts: 23
Registered: ‎06-04-2003
Message 5 of 6 (1,616 Views)

Re: HPDM 4.5 Image Capture & Deploy ISSUES

Phoenix - any luck since July?  I'm hitting this same issue as well.  Got the latest HPDM 4.5, the latest firmware on our terminals, all goes well till deploying a captured image onto another terminal.  Same exact errors you've posted above.

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Advisor
Scott_186
Posts: 23
Registered: ‎06-04-2003
Message 6 of 6 (1,614 Views)

Re: HPDM 4.5 Image Capture & Deploy ISSUES

Disregard, no sooner did I post this and found another post out there - make sure the HPDM agent on the terminals receiving the deployment are up to date -- run the _Update Agent task on them in HPDM. I did this and the images went right on over.
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