07-06-2010 03:05 AM
What happens on the Thin Client itself?
Have you checked the ftp logs? Maybe there is a connection issue between the ftp server and HP DM.
What happens if you do a ftp connection test in the HP DM Management Console - Options - ftp?
Are the Login Credentials for the ftp correctly set in the HP DM Options?
Although I am an HP employee, I am speaking for myself and not for HP
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