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HP_ThinPro _t5565 freezes when I paint form in word/power point/etc
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03-22-2011 10:25 AM
Hi all!
Thanks for this support place!
First of all, I'm presented you. My name is Marcel.
The problem is:
I have several thinpro's in my company, all HP_ThinPro_t5565 with latest system downloaded from your repositories. When I connect to my windows server 2003 with rdp connection, and user use Microsoft Word, and use paint tools like square, the system freeze and I only can press pc start button to shutdown it.
Also, I updated new rdp package of 2011/03/21. But not luck!
Can anybody help me please?
Thanks a lot!
cheers!
Mclssk.
Re: HP_ThinPro _t5565 freezes when I paint form in word/power point/etc
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03-23-2011 04:33 PM
Can you provide us the version of the image that you are using?
Re: HP_ThinPro _t5565 freezes when I paint form in word/power point/etc
[ Edited ]
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03-24-2011 04:54 AM - last edited on 03-24-2011 04:59 AM
thanks for reply!!
my version of both thin clients are: T5X32014_1GB Rev. 1 - 12 Nov 2010.
And I updated all new packages...
I have trayed to change all options of rdp connection but no luck!
Cheers!
mclssk.
Re: HP_ThinPro _t5565 freezes when I paint form in word/power point/etc
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03-24-2011 06:39 AM
1. on the thin client login as root
2. Exit the eztools gui
3. go to advanced tab
4. open an X Terminal
5. start a text editor (mousepad)
6. Edit the file /etc/hptc-display-prefs/Templates/Driver0Section
7. add the following line ‘Option “ShadowFB”
8. Overwrite the file with those changes
9. add the same line to the Driver1Section file
After the two files have been changed then the xorg.conf file has to be update with the change. To do so follow these instructions
1. Closed the mousepad executable
2. run the following ‘hptc-display-prefs –update’
3. change anything (e.g resolution...) in the display settings.
4. press Save, apply and close
5. open the /etc/X11/xorg.conf and check under the Section "Device" that the "ShadowFB" has been added.
6. exit the mousepad
7. then reboot the client
When it works you can change back to the needed display settings.
Kite
If you found this helpful please Kudos
Although I am an HP employee, I am speaking for myself and not for HP
Re: HP_ThinPro _t5565 freezes when I paint form in word/power point/etc
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03-24-2011 08:28 AM
THANKS!!!!!
It works!
Thanks a lot!
Mclssk
Re: HP_ThinPro _t5565 freezes when I paint form in word/power point/etc
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10-06-2011 06:59 PM
Solved the problem for me too. Thanks


