01-30-2013 08:24 AM
We recently recieved our brand new HP T610 thin clients, with StarTech 1000Mbps Fiber NIC's seperate. We installed the fiber NIC's in the available PCI-Express slot and attempted to power on the systems. The system never boots to the HP ThinPro OS, instead it hangs on the HP logo and doesnt allow any keyboard input or anything with the cards installed. If the cards aren't installed they boot to the ThinPro OS without any issue.
While researching this issue, I have noticed that under the spec sheets http://h18004.www1.hp.com/products/quickspecs/1425
Allied Telesis PCIe x1 Fast Ethernet Fiber Network Interface Card AT-2711FX Allied Telesis PCIe x1 Gigabit Fiber Network Interface Card AT-2972SX
We had assumed any PCI-E card would be compatible but this led us to believe maybe that isn't the case. I'm new to thin clients so I may be missing something obvious, any support is appreciated.
09-29-2014 12:27 AM
could you please provide more details about 'can't boot with 2711'? something like the P/N of fiber, BIOS version, OS version, whhen it hang on.
Although I am an HP employee, I am speaking for myself and not for HP.
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10-16-2014 12:41 AM
Tried Allied-Telesys AT-2711FX (which is in supported nic list) and AT-2911SX .
Also tried one Intel 10/100/1000baseT nic.
Both fiber NICs doesnt appear in T610 boot menu but 10/100/1000 baseT nic appears.
In Elitedesk 800 g1 all the nics appear in boot menu.
BIOS version is K30 v01.16 (latest)
ATM no clue why it is this way.