HP DM 4.5 won't update t410 agent, but no errors. (607 Views)
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Occasional Contributor
Matt_NZ
Posts: 4
Registered: ‎01-28-2013
Message 1 of 3 (607 Views)

HP DM 4.5 won't update t410 agent, but no errors.

Hello,

 

I've recently acquired a t410 for testing with the prospect of replacing all our ThinClients with this model.  However, with running Device Manager 4.5 Rev B I'm trying to update the defaul agent to the 4.5 version so that I can image the device but am running into problems.

 

I can run the Task from the Device Manager console and it says it completed ok and the Agent Version column for the device will even show the new version but after inspecting the device itself, it still shows the old version and trying to push an image to it fails because the Agent versions are mismatched.

 

Has anyone else had this problem?

Regular Advisor
K.Garrett
Posts: 92
Registered: ‎08-28-2001
Message 2 of 3 (566 Views)

Re: HP DM 4.5 won't update t410 agent, but no errors.

Hi Matt

 

Yes and No

When i upgrade the Agent on my T410 it shows, within HPSM Console, that it has 4.5, but in the control panel of the T410 it still shows 4.4.2, when I reboot the T410 twice, and run a new discovery, then it shows 4.5

 

However, you will not be able to manage the T410 properly with HPDM 4.5 rev B, you will need HPDM 4.5 SP1

can be found here:

ftp://ftp.hp.com/pub/hpdm/Software/4.5/HP_Device_Manager-4.5SP1.exe

This needs to be installed on top of 4.5 Rev B

Advisor
WilliamReed
Posts: 16
Registered: ‎04-16-2009
Message 3 of 3 (289 Views)

Re: HP DM 4.5 won't update t410 agent, but no errors.

I am on 4.5 SP4 and my t410s will update with FTP only.

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