Re: Device Manager Task Stuck at "Sending" (645 Views)
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Occasional Contributor
JasonTh
Posts: 5
Registered: ‎04-09-2010
Message 1 of 2 (649 Views)
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Device Manager Task Stuck at "Sending"

Something happened shortly after I installed HP Device Manager 4.4. I was happily cloning, updating agents, and WoL'ing thinclients...

 

And now for some reason nothing gets to the gateway. I've rebooted and restarted services to no avail. No firewalls, the server and the thinclients are on the same VLAN (and subnet). 

 

When I send a task - any task - it turns orange (Sending) and sits there. In the Task Log, I get Successfully sent task to the Device Management Gateway. But nothing happens.

 

I'm able to ping the thin clients - a mix of Wes2009 and CE boxes. All are reporting in to the console.

 

I'm not sure where to start troubleshooting this.

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Occasional Contributor
JasonTh
Posts: 5
Registered: ‎04-09-2010
Message 2 of 2 (645 Views)

Re: Device Manager Task Stuck at "Sending"

After checking the gateway's logs - it appeared to be a certificate issue.

 

I just nuked the install, database, and everything else and reinstalled.

 

Working again.

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