Re: HP B2000 boot up problem (591 Views)
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Advisor
CKT
Posts: 35
Registered: ‎01-14-1998
Message 1 of 6 (591 Views)
Accepted Solution

HP B2000 boot up problem

Hi,

I have several HP B2000 machines running HP-UX 10.20. They have been running fine for the last 10+ years, but recently some won't boot up all the way to HP-UX login screen. Instead, they go into infinite reboot cycles. One of the machine hangs with the following message at the front LED:

INI 8880: IO BD
early R2PCI init

Others reboot at different LED message level.

It does not seem to be a hard drive problem as I installed new hard drive, and could not get to the SCSI search prompt to perform cold install yet before the reboot happens.

Any help would be appreciated.

CKT
You can't turn back the clock, but you can always rewind it again.
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Respected Contributor
P Arumugavel
Posts: 328
Registered: ‎02-16-2010
Message 2 of 6 (591 Views)

Re: HP B2000 boot up problem

Hi,

Refer the service handbook for HP B2000 available on below link...

http://h20000.www2.hp.com/bc/docs/support/SupportManual/lpv37671/lpv37671.pdf

Rgds...
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Honored Contributor
Robert_Jewell
Posts: 1,238
Registered: ‎06-26-2001
Message 3 of 6 (591 Views)

Re: HP B2000 boot up problem

It sounds like the system is going through an HPMC during post. An HPMC is basically a hardware event causing a reset/crash of the system. However, because its occurring during POST it can be difficult to determine the cause since the logs cannot be viewed.

Likely there are other codes scrolling by before the ones you see are shown. Look for anything starting with FLT as they would indicate a fault code. If you see anything post them here or reference the document posted above.

-Bob
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Advisor
CKT
Posts: 35
Registered: ‎01-14-1998
Message 4 of 6 (591 Views)

Re: HP B2000 boot up problem

Thanks for the link to B2000 service manual, but I am still unable to resolve the constant reboot problem. The point at which the reboot takes place seems to be random. Sometimes, it occurs before the machine can get to the boot console and sometimes it occurs at the boot console's Main menu or while I was searching for an alternate bootable device. In some occasions, it gets as far as /sbin/ioinitrc before it reboots.

Oddly, one machine seems to boot up alright when I changed the monitor type from type 1 to type 4 and then back to type 1 again. Type 1 is 1280x1024 (known supported). Type 4 is 1600x1200 (known unsupported). But this trict does not seem to work for other B2000 machines. The monitor is known good and it is the same one to test all B2000s.

Is /sbin/ioinitrc checking the monitor type?

Thanks,
You can't turn back the clock, but you can always rewind it again.
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Honored Contributor
Robert_Jewell
Posts: 1,238
Registered: ‎06-26-2001
Message 5 of 6 (591 Views)

Re: HP B2000 boot up problem

The monitor type alone wouldnt cause the problem, but your graphics card or controller may be at fault.

Next time you can get to the BCH menu do the following:

From the Main Menu enter the Service Menu with the SER command. From the Service Menu run the PIM command and capture the output.

This data contains register values that can be decoded and perhaps give more insight as to what is going on.

Copy and attach the data here or search around for a tool called pimdecode.exe.

-Bob
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Honored Contributor
V. Nyga
Posts: 4,874
Registered: ‎09-20-2002
Message 6 of 6 (591 Views)

Re: HP B2000 boot up problem

Hi,

>They have been running fine for the last 10+ years
Maybe it's time to clean them inside from dust?
>INI 8880: IO BD
>early R2PCI init
Initializing the PCI interface?
Have you checked all connectors inside?
Disconnected and reconnected again?

V.
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