Re: Service (32 Views)
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Occasional Visitor
Alan Bullerwell
Posts: 2
Registered: ‎12-16-2006
Message 1 of 2 (32 Views)

Service

I have a complaint regarding hardware repair service. I would like contact information so that I can make contact with HP. Thanks.
Occasional Visitor
Alan Bullerwell
Posts: 2
Registered: ‎12-16-2006
Message 2 of 2 (32 Views)

Re: Service

In brief, I have a bad DIMM. I had to send the entire unit (Pavilion) back to HP in Ontario. They did not fix the issue. All they did was wipe out all of my software modifications. When I contacted them again about the same issue (bad DIMM), HP support centre wanted me to ship the entire unit back to them a second time (this is 10 days before Christmas). I want to complain directly to HP for their bad service, not to sub-contacted call centres who are not responsible for this bad service. Please forward me contact information for HP.
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