10-25-2010 08:02 PM
This is a very strange issue I am having with a dc7700 sff desktop.
After installing XP Pro and then downloading the drivers on a different computer I try to install the network driver and then the device still isnt working. I tried all of the different drivers and it still doesnt work. Device manager shows it as not installed.
I went into BIOS and reset it back to defaults and the network still doesnt work. Bah.
10-27-2010 06:11 AM
Some NIC drivers from HP will not install from the downloaded executable.
The only thing the SPxxxx.exe does is extract the files in the folder c:\swsetup\SPxxxx
What you have to do is install the driver from device manager, richtclick the not installed networkcard and choose to update driver, in the wizard select that you want to install it manually. Then you can select a location,. Browse to the folder where the files were extracted.
There it will find the driver and will install it.
Hope this helps,
10-27-2010 03:14 PM
I am getting there.
Went into device manager and chose the location to install the driver and I end up with the HP NetServer 10/100TX PCI LAN Adapter in the device manager and it has a yellow exclamation mark and properties says device cannot start.
Dont you just love these little challenges.
10-27-2010 03:34 PM
Would GREATLY appreciate ANY and ALL help in this matter...
10-28-2010 05:21 AM
Try removing it from device manager and reboot, it will detect and install the networkcard once more.
10-28-2010 05:27 AM
I would advice you to start a new thread if you have a problem. Putting your problem here has a few disadvantages. I.e. people start helping you and forget the problem from the starter of the thread and that's not really fair, also you can not assign points to the users that help you.
But anyway, the drivers for your system are located here: http://h20000.www2.hp.com/bizsupport/TechSupport/S
Do not know if you have the Intel or the Broadcom card. If you want to identify your hardware download and install PCwizard 2010, just google for it, put it on a USB-stick and install it on your system.
You can also try one, if it does not work, try the other.
10-31-2010 05:32 PM
I have tried doing that but still to no avail.
I have tried so much over the past week its unbeliveable how much time I spend doing this.
I even asked HP support and have been conversing back and forth with them a bit but as they are foreigners their language skills arent the best so its taking 24-48 hrs to get an answer back from them only to be support for a laptop not a desktop. Bah.
Anyhow, here is my device ID... Hope it helps.
The device ID is...
I have many of these Core 2 Duo Systems so am really looking forward to getting them up and running.
10-31-2010 06:46 PM
Once you install the chipset driver, it will find the NIC and install the driver.
I don't own one, but all google searches point to an Intel motherboard. But if you have the case open, you should see the brand stamped on the motherboard.
Hope that helps.
10-31-2010 06:50 PM
I can see a HP logo stamped on the M/B. Tried loads of different HP network drivers but still cant get success. Any ideas where to get HP motherboard drivers?
BTW, love your country mate. We visited Ontario last year and just loved it that much that we are now going to Vancouver next year.
11-01-2010 02:56 AM
This is your chipsetdriver, download it to an USB stick and install it:
Then reboot, if still does not work install this one:
Reboot again and try once more, if still does not work remove the nic from devicemanager once more and another reboot.
11-01-2010 03:37 PM
Downloaded thousands of different drivers, bios updates etc etc etc and rebooted and rebooted and unistalled and installed and rebooted and installed and reinstalled again and again and again.
Tried this on 5 different DC7700`s.
Still waiting for slow HP support to get back to me after I told them the device ID.
This is ridiculous.
I have even paid for Driver programs and inistalled them and still they just give me the same driver as the hp website.
11-01-2010 11:47 PM
Futher I'm out of ideas at the moment. If I think of something else, I will let you know.
11-02-2010 04:24 PM
11-02-2010 05:20 PM
11-02-2010 10:21 PM
borrow a "usb modem" and get connected
(most teenagers seem to have one of these)
go to the windows update web site and let it do its detection stuff, it should have 3 categories of updates, essential software, optional software, and hardware.
Install the hardware updates and reboot.
11-28-2010 12:27 AM
Anyhow, when I get back to work tomorrow morning I will be sure to come here and help. They didnt tell me what the driver name is or anything they just added it onto my desktop. I think by memory it was about 23mb but i cant be sure until i get back to work so dont sweat it the worst that could happen is i would need to email the file. I will see if there is any other way to work out how to identify it for you and everyone else that might be having problems locating it.
11-29-2010 05:38 PM