Windows 2003 blue screen problem (21 Views)
Reply
Super Advisor
rccmum
Posts: 249
Registered: ‎03-29-2005
Message 1 of 5 (21 Views)

Windows 2003 blue screen problem

Hi,

We are having an issue with DL380 installed with Windows 2003. The system pops up a Blue screen and reboots just before the "login" screen appears. If we disconnect the FC HBA connection, then it boots normal. The HBA is Emulex LP9200 and storage is an EMC box.


Can someone guide me how to troubleshoot such issue?
Please use plain text.
Honored Contributor
KarloChacon
Posts: 4,376
Registered: ‎04-08-2007
Message 2 of 5 (21 Views)

Re: Windows 2003 blue screen problem

hi

that is a DL380 generation? G1, G2, ...

so that happens every time you try to log in or sometimes you can log in fine?
also that is a w2003 fresh installation or the server was working fine?

steps
- I would recommend you, try swapping the HBA card to another PCI slot and check if happens the same
- update the firmware for the server
- also remove the HBA card and update the drivers using Proliant support pack

I would add the links for the firmware and proliant support pack but I don't know which generation is that server

if you tell me which server is that I can the links for those software

regards
Didn't your momma teach you to say thanks!
Please use plain text.
Trusted Contributor
Chris Ciapala
Posts: 203
Registered: ‎08-18-1998
Message 3 of 5 (21 Views)

Re: Windows 2003 blue screen problem

I had similar issue with NIC on 380 G3. Exchanging card fixed problem.
Please use plain text.
Super Advisor
rccmum
Posts: 249
Registered: ‎03-29-2005
Message 4 of 5 (21 Views)

Re: Windows 2003 blue screen problem

It turned out to be problem with the FC cable. There was no FC linkup. The cable was changed.


Thank you for your replies.
Please use plain text.
Super Advisor
rccmum
Posts: 249
Registered: ‎03-29-2005
Message 5 of 5 (21 Views)

Re: Windows 2003 blue screen problem

As mentioned above.
Please use plain text.
The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation