Re: Scanner not working after upgrading to Windows 7 on CM2320 MFP (1452 Views)
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Occasional Contributor
Posts: 2
Registered: ‎11-06-2009
Message 1 of 4 (1,452 Views)

Scanner not working after upgrading to Windows 7 on CM2320 MFP

I recently upgraded from Vista to Windows 7. My CM2320 MFP works for printing and copying but the scanner does not work (I had this same problem when upgrading from Windows XP to Vista and ended up having to purchase a new MFP). I get a message indicating "WIA" driver needs to be installed but there is nothing on the HP website about this driver.

I am very frustrated - once again.

Any suggestions?

Occasional Visitor
Posts: 1
Registered: ‎11-09-2009
Message 2 of 4 (1,452 Views)

Re: Scanner not working after upgrading to Windows 7 on CM2320 MFP

No suggestions...I'm having the same issue with my Scanjet G4050...I keep looking at the HP site for release of drivers to help this work...I can no longer scan and send as pdf...the website says that there will be drivers but it would be helpful to know when to expect that.
Occasional Advisor
Posts: 8
Registered: ‎05-12-2009
Message 3 of 4 (1,452 Views)

Re: Scanner not working after upgrading to Windows 7 on CM2320 MFP

How did you setup your printer?

http://h20000.www2.hp.com/bizsupport/TechSupport/DriverDownload.jsp?lang=en&cc=au&prodNameId=3597358...〈=en&cc=au

driver and software updates for Win7
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Occasional Contributor
Posts: 2
Registered: ‎11-06-2009
Message 4 of 4 (1,452 Views)

Re: Scanner not working after upgrading to Windows 7 on CM2320 MFP

HP now has the correct printer driver for the CM2320 MFP. Its been downloaded and thankfully everything works.

Yeah team!

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