12-28-2009 11:17 AM - last edited on 02-03-2013 06:05 PM by maikoro
When installing my Scanjet 3970 with my Windows 7 computer, the install says it is incompatible?
How do I install my scanjet 3970 with Windows 7?
Solved! Go to Solution.
12-29-2009 12:39 AM
If there are no basic drivers that is installed automatically when you plug in the usb cable then no driver has been written for this scanner in Windows 7.
Options you can try is:
- basic driver for vista:
may need to set to compatibility mode vista.
- buy the vuescan application
12-29-2009 12:55 AM
02-03-2013 11:26 AM
Thanks, Milo. I downloaded and installed the Vista driver and found that it works on Win 7 Ultimate 32-bit. I just punch the scan button on the Scanjet and New Scan dialog appears on the screen. When it finishes, an Import dialog pops up inviting me to save it. Also, my old Capture Professional has an Acquire image command that also works with it.
So, finally I can git rid of my old XP machine!
I'm trying to add points for you... haven't found the button yet!