03-17-2010 12:12 AM
03-17-2010 09:51 AM
I've got exactly the same problem, and have been constantly on the phone to HP to try and come up with a fix for the past 5 weeks.
Even a clean install of Win7 with only the wireless driver and the HP Wireless Assistant 220.127.116.11 displays the problem.
The support people at HP I've spoken to have had trouble replicating the issue, so I guess a solution might not be imminent.
I'd recommend sending the machine back for a refund, as I will.
03-17-2010 10:18 AM
You don't need the HP wireless assistant software unless there is some specific reason I don't know about that you do.
The wireless driver is independent of the wireless assistant software.
I run all my hp laptops, desktops on Win 7, or XP using the OS-included wireless manager. They work fine.
03-17-2010 10:33 AM
The HP Wireless Assistant controls the power to the Bluetooth, Wifi, and 3G Modems.
I'm not aware of any way to control the power to the radios other than using the Wireless Assistant. Do you?
03-17-2010 11:01 AM
You can do this until HP fixes the wireless assistant problem with your laptop. I had not problems with it in mine. I just don't like unnecessary software and it took longer for the wireless card to connect to my router using the wireless assistant.
Since I rarely if ever used the blutooth, I just leave it on and set not to let my pc be discovered. Or I have just disabled/enabled it in the control panel, device manager like I stated above.
Without the wireless assistant all your devices will be defaulted to on.
03-18-2010 02:22 AM
03-18-2010 02:35 AM
I have also tried every version of the wireless drivers and Wireless Assistant I can find. Same result as you.
It's pretty frustrating. I've had this machine for 5 weeks and haven't been able to use it because of the short battery life and poor performance of a machine that is near 100% cpu most of the time when idle.
We've been talking about it (with little progress) on another thread here:
So far, there doesn't seem to be many people having this problem. There's three of us here, and one on another forum in German. I'm quite surprised that there aren't more people screaming. Maybe a lot of people downgraded to XP? Or maybe most people don't realise something's wrong.
03-24-2010 01:52 AM
03-30-2010 05:12 AM
Had to enabled/start both HP Wireless Assisent program and service to enable the WWAN modem after which the SIM card was recognized. After that I disabled HP Wireless Assistent again and had no problems anymore
03-31-2010 12:19 PM
Tomorrow will be exactly 2 months since I got my first Mini 5102, and made my first call to HP support with this issue. There's nothing to suggest that this issue has been escalated beyond Level 2 support in all that time.
04-01-2010 09:19 AM
WMI Provider Host (WmiPrvSE.exe) consumes all available CPU cycles, turn off HP Wireless Assistant Service (HPWA_Service.exe) and CPU load goes avway, turn it back on and the CPU load is back. Got HP Wireless Asisstant version 18.104.22.168 installed.
04-11-2010 09:42 PM
04-14-2010 07:26 AM
04-25-2010 07:14 AM
05-03-2010 12:41 AM
After having the same problem I had conversation back and forth with HP here in Norway which ended up with them sending my 5102 to Taiwan. Just got an e-mail today saying that "...The CPU high utilization issue has been resolved by latest HPWA v22.214.171.124..."
=> Haven't got my machine back yet so I can't verify, but it seems there is a new version of HPWA on the way that will correct the problem. Fix is still not available on for download though.
08-31-2010 01:58 PM - edited 09-01-2010 10:14 PM
I have exactly the same problem (HP 8440p). WMIPrvSE.EXE consumes ~25% CPU continuously being forced to it by HPWA_Main.EXE or HPWA_Service.EXE.
I've installed the latest version of HP Wireless Assistant, namely 126.96.36.199. Nothing.
I would like to say this: sometimes mistakes happen. Ok. BUT: It takes simply extremely LONG to solve this issue! It has been known for months and still NOTHING happens. Where are all HP technicians?
It's not only annoying that all these HP utilities take too much memory, don't honour Windows scheme (I use classic one), overload system tray with dozen of icons, etc etc - but they simply DO NOT WORK.
I am looking at Task manager... utility HP Wireless assistant does is it allows to turn on/turn off 3 devices, wireless, bluetooth and 3g. One can expect several tenths/hundreds lines of code, lightweight application... without those shadows, fonts, effects etc. Reality is that it consumes 33 Megs (main app)+11 Megs (service) of memory!
I do not know any other notebook manufacturer which fills the computer with so many useless utilities and nothing-but-memory(and now even CPU!!)-consuming programs....
09-28-2010 03:56 AM
Thanks for your participation in Forums.
Issue can be resolved by installing the latest driver for HP Wireless Assistant with the version v 188.8.131.52 or latest , However in order to receive the driver you may call HP.
09-29-2010 11:20 AM - edited 09-29-2010 11:24 AM
Here is the link to the driver page for HP Wireless Assistant, version v 184.108.40.206.
Just click on the "Obtain Software" link on the lower left after all the listed operating systems.
Here is the link to the driver page for HP Wireless Assistant, version v 220.127.116.11:
I hope that fixes all your issues!