Color Laserjet 2500 issue on 64 bit windows 7 (3245 Views)
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Occasional Contributor
SilvertipIT
Posts: 3
Registered: ‎01-09-2011
Message 1 of 4 (3,245 Views)

Color Laserjet 2500 issue on 64 bit windows 7

Clean install of Windows 7 x64.  When I install the default windows driver for a color laserjet 2500 everything seems to go OK.  No errors and the printer prints.  The problem is that the printer only prints in black and white.  When I open the printer properties there are no options for color.   The same printer works fine with the Windows XP.

 

How the heck do I trouble shoot this issue?  I have tried to update the driver to the latest 5.2 PCL driver and all that does is render the printer usable e.g. it won't print.

 

TIA,

Cam

Visitor
joanne83
Posts: 4
Registered: ‎01-06-2011
Message 2 of 4 (3,219 Views)

Re: Color Laserjet 2500 issue on 64 bit windows 7

See the discussion below, the one with 10 replies, the answer seems to be to use the PS drivers.

Occasional Contributor
SilvertipIT
Posts: 3
Registered: ‎01-09-2011
Message 3 of 4 (3,214 Views)

Re: Color Laserjet 2500 issue on 64 bit windows 7

Can you post the link?

 

Thanks

Visitor
joanne83
Posts: 4
Registered: ‎01-06-2011
Message 4 of 4 (3,203 Views)

Re: Color Laserjet 2500 issue on 64 bit windows 7

The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.