01-09-2011 07:45 PM
Clean install of Windows 7 x64. When I install the default windows driver for a color laserjet 2500 everything seems to go OK. No errors and the printer prints. The problem is that the printer only prints in black and white. When I open the printer properties there are no options for color. The same printer works fine with the Windows XP.
How the heck do I trouble shoot this issue? I have tried to update the driver to the latest 5.2 PCL driver and all that does is render the printer usable e.g. it won't print.