11-05-2009 11:12 PM
11-06-2009 12:48 AM
Go to Control Panel and type "biometric" in top right search box.
Click on Use biometrics and follow the instructions.
Windows 7 includes out of the box fingerprint support.
11-06-2009 01:54 AM
Type: Driver - Keyboard, Mouse and Input Devices
Version: 18.104.22.168 A (25 Sep 2009)
Operating System(s): Microsoft Windows 7 (32-bit), Microsoft Windows 7 (64-bit), Microsoft Windows 7 Professional (32-bit), Microsoft Windows 7 Professional (64-bit), Microsoft Windows 7 Home Premium (32-bit), Microsoft Windows 7 Home Premium (64-bit)
File name: sp45355.exe (5.7 MB)
11-07-2009 08:08 PM
11-09-2009 10:43 PM
I have the same problem but I can launch now the true suite application where I can configure my fingers to login but it doesn't recognize my fingers so now I don't know what to do my laptop is 8530p with windows 7 x64 where an AES2810 is installed.
You can download directly windows seven drivers at the authentec websites here are the links :
W7 32 BITS : http://www.authentec.com/win7beta32.cfm
W7 64 bits :
you can also follow the instructions on how to install here :
please let me know if it works better for you.
11-10-2009 07:10 PM
11-13-2009 04:33 AM
Type: Software - Security
Version: 22.214.171.124 (28 Oct 2009)
File name: sp44868.exe (87 MB)
SoftPaq NUMBER: sp44868
ENHANCEMENTS: - Incorporates the following new components:
* Credential Manager version 126.96.36.1994
* Drive Encryption version 188.8.131.52
* Fingerprint Driver version AT184.108.40.206_20090729
* Common Access Service Library version 220.127.116.11
11-14-2009 05:41 AM
thank you for this, now it works with HP drivers.
I use this version :
wichi is from September 2009 the SP is :
11-22-2009 08:51 AM
I've tried everything described here - still I can't get the fingerprint sensor to work on an 6730b with Windows 7 Ultimate 32bit.
Currently I've installed the Authen Tec AES2810 driver version 18.104.22.16864 and HP ProtectTools Security Manager verion 4.10.10.003. Both tell me the fingerprint sensor is not installed. The Device Manager doesn't show any defects.
Any further suggestions how to get the sensor to work or news from HP support?
11-22-2009 03:47 PM
11-27-2009 12:55 PM
11-27-2009 03:54 PM
11-28-2009 10:08 AM
Thanks a lot!
11-29-2009 12:39 AM
As posted above you can download the Windows 7 AuthenTec 32 or 64 beta drivers to get Computer Management, Device Manager to show your fingerprint reader under Biometric devices. Make sure you download the correct 32 or 64 version for your laptop.
Backing out the 32 bit version on Win 7 64 bit requires; 1) you remove from Computer Management, Device Management, Biometrics, check mark remove drivers from HD. 2) run the 32 exe from AuthenTec which will prompt a remove option. After reboot your Finger device should show back up under Other Devices with an explantation mark icon next to it (successful uninstall). 3) Then run the 64 bit version install package (reboot), upon reboot Win 7 should install the new driver. 4) Wait for several mins for the reboot prompt after the "finish" prompt goes away. If you don't get this prompt, and I mean at least 2 mins not secs, reboot your computer. 5) Upon reboot verify that Biometrics is back under Device Manager.
Success? Navigate to control panel, hardware & sound, scroll to Biometric Devices. Important!!! Click Biometric Devices, """not""" use your finger, manage, remove your finger sub catagories!!! Your Biometric device should be in the list. Now click manage your fingerprints to the right of the device and you should be good to go.
Last note, when you reboot you will not see the finger enrolment icon like Persona. Click the userid and when prompted for a password, swipe your finger(s).
11-29-2009 12:56 AM
11-29-2009 01:14 AM
You really don't need this app unless you just like the finger print icon at sign on. Claims the issues are resolved in DP 4.0.1 appear to be for Win 7 32 only.
If your AuthenTec drivers installed correctly, just use the Win 7 biometrics config.
12-23-2009 06:41 AM
01-19-2010 12:16 PM
HP TouchSmart tx2-1224ca Notebook PC originally
loaded with Vista. Fingerprint reader worked using Digital Persona. I didn't note driver or software versions as it was working OK, at least to logon to Windows.
Notebook came with a coupon to upgrade to Windows 7, which eventually arrived as an
HP Upgrade Advisor disk (extra drivers, BIOS) and a Windows upgrade disk.
I followed (mostly) the recommended action - flash BIOS using Upgrade Advisor then run upgrade disk in upgrade mode (cf. custom=install), then re-install drivers
including Adaptec and Digital Persona from HP website for tx2-1224ca.
The fingerprint reader did not work. The device driver said it was working and enabled.
(AuthenTec AES1610 Finger Printer Driver 22.214.171.124 Rev. A, Digital Persona Finger Print Reader 126.96.36.19949 REV: A)
I tried both the latest version on HP's website (sp45355.exe,sp43883.exe) and the versions on the Upgrade Advisor disk. At one point after removing and re-installing the driver it detected fingers for a bit but always said "failed; swipe slower". Then it said the reader was not connected, or that it was not enabled and I should install the driver from my recovery disk.
After reading this thread and others I found
http://www.authentec.com/win7update/W7Wbf64.exe (case-sensitive) and Adaptec TrueSuite from http://support.asus.com/download/download.aspx?mod
W7Wbf64 did nothing that I can see, while
TrueSuite runs consistantly but every time I try a finger it says "swipe slower".
I note (I think) that with TrueSuite installed, the device shows in control-panel/biometric-devices, while with just Digital Persona the page says there is no device available.
HP support suggest re-installing Vista, checking the operation there, and then re-upgrading but right now I don't have time - my daughter needs the laptop at college and this all takes hours and hours, if not days (much worse than doing a Linux install)
Per this thread, I tried HP ProtectTools but that seems a red herring - it wants me to change something in the BIOS, and doesn't seem to detect the fingerprint reader.
05-15-2010 10:24 PM
I could not get the fingerprint reader to be detected after i installed win 7..
But today.. I finally got it working...
First i updated the bios to f17..
then i installed the validity drivers.. namely sp45050...
I rebooted .. and voila.. I got my fingerprint reader back.... :)
P.S. I have a dv6 1211ax..