64 bit Windows 7 drivers for a shared printer on a 32 bit OS (7154 Views)
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Occasional Contributor
geegecko
Posts: 4
Registered: ‎10-12-2010
Message 1 of 7 (7,154 Views)

64 bit Windows 7 drivers for a shared printer on a 32 bit OS

Windows 7 Professional 64 bit trying to access printers shared on a Windows 2003 server (32 bit).The shared printers are LJ Color 4650, and a LJ 4100.

 

If you try to add the printer, Windows 7 tries for a while and eventually times out saying it was unsuccessful and you will need to add the driver manually. The 64 bit Windows 7 driver for a LJ 4650 is the HP universal print driver 5.1.1. There are many inf files for the universal print drivers; however none of them can connect to the printer. It's the same routine for the LJ 4100 as it too uses the universal print driver.

 

Is there a specific 64 bit driver for the 4650 or a way to make the universal driver work reliably?

 

Thank you.

 

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Honored Contributor
DavidZuts
Posts: 14,768
Registered: ‎02-27-2006
Message 2 of 7 (7,149 Views)

Re: 64 bit Windows 7 drivers for a shared printer on a 32 bit OS

With windows 7 you sometimes need to trick the computer.  You load it as a local printer attached to lpt1 and just do not use autodetect or print a test page.  I am sure the driver is built into the operating system so just use the add printer local printer and choose lpt1.  When you get to the makers page choose windows update and let the screen repopulate in a few minutes.  Then choose hp on the left and laserjet 4100 on the right and finish up.  Then right click on the printer icon and scroll down to the first properties and left click and now click on ports, add port, local port and in the box that comes up type in the name of the computer and share name for the computer to which the printer is attached.  Use the syntax:  \\computer\lj4100 where you substitute the full name of the computer printer is attached and share name you gave that printer on that computer.  After the 4100 works do the same for the clj4650.  Good Luck.

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Honored Contributor
zhanggr
Posts: 4,381
Registered: ‎04-04-2001
Message 3 of 7 (7,141 Views)

Re: 64 bit Windows 7 drivers for a shared printer on a 32 bit OS

http://h20000.www2.hp.com/bizsupport/TechSupport/Document.jsp?lang=en&cc=us&objectID=c02030517

 

HP LaserJet, Color LaserJet and LaserJet MFP Products - Print driver Client / Server Connections in a mixed 32-bit and 64-bit environment

ISSUE:
32-bit clients are not able to connect to shared Universal Print drivers or discrete drivers on a 64-bit print server or vice-versa. These scenarios may involve Server 2003/Server 2008 64-bit print servers with Windows XP, Vista, 7 32-bit clients. It is also possible that the server editions could be 32-bit versions with 64-bit clients.
Half soft Half hard
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Honored Contributor
TechPro
Posts: 1,293
Registered: ‎03-15-2002
Message 4 of 7 (7,096 Views)

Re: 64 bit Windows 7 drivers for a shared printer on a 32 bit OS

If you change the 32bit driver being used on the server to the 32bit driver that matches exactly the name of the 64bit driver ... then it will work.    If the 32bit and 64bit driver names don't match, it won't work.

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Occasional Contributor
geegecko
Posts: 4
Registered: ‎10-12-2010
Message 5 of 7 (7,038 Views)

Re: 64 bit Windows 7 drivers for a shared printer on a 32 bit OS

Thanks for all your replies.

 

I did get this to work. The Laserjet 4100 driver is part of the OS; so the port redirect defining the printer as local and using the ip address of the jet direct works fine.

 

The 4650 driver is not part of the OS; the driver from HP's website is the Universal Driver. Defining the printer as local and using the Universal PS driver works; the Universal PCL6 driver works only in Black and White.

 

Thanks for the replies again.

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Honored Contributor
DavidZuts
Posts: 14,768
Registered: ‎02-27-2006
Message 6 of 7 (7,032 Views)

Re: 64 bit Windows 7 drivers for a shared printer on a 32 bit OS

For the 4650 did you click on windows update to repopulate the list with the latest drivers.

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Occasional Advisor
computerchick
Posts: 8
Registered: ‎10-28-2010
Message 7 of 7 (6,788 Views)

Re: 64 bit Windows 7 drivers for a shared printer on a 32 bit OS

[ Edited ]

n/m - wrong thread.  But this one did solve a different problem for me - thanks!

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