J9803A HP 1810-24G - No longer able to update VLAN Participation / Tagging (349 Views)
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Occasional Visitor
JFlanigan
Posts: 2
Registered: ‎10-13-2013
Message 1 of 3 (349 Views)

J9803A HP 1810-24G - No longer able to update VLAN Participation / Tagging

When I applied multiple port participation changes to a VLAN, I received several dialog boxes warning me of tagged/untagged issues.  The last dialog asked if I wanted to see these repeated messages (or something close to that).  I clicked NO.

 

From that point on, no changes to VLANs are applied (Pressing Apply has no effect).  Hard and soft factory resets did not resolve this issue.

 

IMAGE: PL.1.5

 

@HP Support: If you have not seen this issue before please open a ticket.  This switch needs to be back in working order yesterday.

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Valued Contributor
HP-JustinGuse
Posts: 94
Registered: ‎09-16-2011
Message 2 of 3 (293 Views)

Re: J9803A HP 1810-24G - No longer able to update VLAN Participation / Tagging

The latest version released to support at the moment is PL.1.8 and there have been a number of vlan participation & tagging issues fixed since PL.1.5. Please get in touch with your local HP Support so they can provide you the image and work on resolving this issue if it isn't fixed with the newest release. Thank you.
Kind regards,

Justin Guse @hp
HPN Remote Support Engineer
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Occasional Visitor
JFlanigan
Posts: 2
Registered: ‎10-13-2013
Message 3 of 3 (263 Views)

Re: J9803A HP 1810-24G - No longer able to update VLAN Participation / Tagging

Thank you Justin.  HP Global Support provided PL.1.8 that resolved the problem.

 

BTW, I am finding that IE 10 fails to load many of your site's login pages.

 

Regards,

John

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