09-24-2007 05:02 AM
I don't think that the drive is bad. It shows up in the ODE/MAPPER, and I have set it up in SYSGEN/IO. The system boots fine when it's attached and there are no SCSI conflicts with any other devices.
I'm thinking that it may be a problem with the low level formating, or maybe there is a jumper setting, other than the SCSI address, that is misconfigured, and I'm not seeing it.
I do have another ST19171N - 9 GB drive that I do think is bad, because it gives me an FLT DEAD error when I boot up the machine while it's attached.
My question is, is there an offline utility on the HP3000 or that I can install from tape, that I can use to change the low level formatting?
Also, from what I've described here, is there another issue that I'm missing that may be causing the problem?
09-24-2007 10:58 PM
A couple of things to check:
1) 9 GB Single-Ended Disc ST19171N requires 5.5 Powerpatch #3 or later.
2) Verify if "ST191171N" is listed in the IODFAULT.PUB.SYS file. If it is not, then the driver for that type of disc is not installed.
3) In the ODE/Mapper list, verify that the drive ST19171N has HP firmware; firmware rev. should start with "HP". STxxxxx drives are manufactured by SeaGate; they can be used in platform other than HP.
4) LowLevel formatting tool is included in ODE; it is password-protected and reserved for HP personel use only. Also, the ODE (Offline Diagnostic Environment) must have the correct patch to support the new 9GB discs.
09-25-2007 03:51 AM
When I run Mapper, it says that the firmware for the ST19171N is DD02.
I ran the DISKEXPT and it asked for the password, so I ran the DISKUTIL instead. It came up with the following error:
From BLK 6246400 to 6250496
SenseKey: Recovered Error
Recovered Data with error Correction & Retries Applied
Also, when I boot Mount All Volumes reports:
AVR Failure on LDEV2, (which is the ST19171N), Status=FFFC0071, #4 (AVR6).
Am I looking at a bad drive? Is there anything else I can try to get this drive online?
10-23-2007 04:46 PM
Since you've configured it as LDEV 2,
when MPE is up you should be able to
look at it via:
dsec 2.0, 80, b
which should show you the first sector
of the disk (in both hex and ASCII).
BTW, if you're on PowerPatch 5 of MPE/iX 5.5,
it supports 18 GB disks. The easiest way to
tell the max disk size on a given system is
to look at IODFAULT.PUB.SYS for disk descriptions with "GB". On my 5.5 PP5
system, IODFAULT mentions supporting
a 36 GB drive ... twice as large as the
Communicator said was supported.