09-30-2011 06:28 AM
I need to be able to send and receive FAX from our V7111 2FXS/FXO gateway.
Right now, I can send fax but cannot receive. How do I tell the VCX that the ext 499 is on FXS port 1 of my gateway?
I have setup the endpoint on the V7111 gateway as per the documentation.
A Phone and user have been setup on the VCX. (I don't see any phone registration for that phone (ext 499))
Is seems the VCX doesn't route the calls as he thinks the ext 499 is not active (no phone registered).
How do I register the analogue fax? Endpoint settings/authentication is properly configured. If the authentication is not set I can't make calls. So it seems correctly setup.
Any help would be appreciated.
Solved! Go to Solution.
10-31-2011 06:11 AM
There needs to be some configuration changes made to the gateway, specifically about the Phone Number, the Authentication (user name and password) of the port on the FXS, and call routing. Where these changes are made depends on the software version running on the gateway. Please let us know what software version you have on the gateway.
10-31-2011 07:42 AM - edited 10-31-2011 07:47 AM
Thanks for your reply.
My problem was fixed by modifying the Routing Tables\IP to Hunt Group Routing Table\
Dest. Phone Prefix Source Phone Prefix Source IP Address Hunt Group ID Profile ID
4* * * 1 9
And changing the Subscription Mode for my Gateway to "Per Endpoint."