12-12-2012 11:59 AM
I currently have 25 licenses for the desktop communicator, but can't find where to download it from HP's website. Does anyone know?
Also, any special tricks to get it working with a VCX 200 using firmware 9.8? We're currently using 3CX for our softphone.
Solved! Go to Solution.
12-17-2012 05:58 AM
Desktop Communicator can be found on the ftp.usa.hp.com FTP site. The login is connect and the password is 2GetConn
The software can be found in the folder /PC_Applications/Desktop_Communicator/DC_2_7_1
As for tricks to get it working with a VCX Connect 200 running 9.8.15, generally following the Desktop Communicator User Manual works well.
A key point is ensuring that the Phone Profile is configured to enable Desktop Communicator (either regular or Outlook Edition) as the Softphone.