Cannot make external calls from 3103 phone on VCX systems (113 Views)
Reply
Occasional Contributor
scheidel21
Posts: 2
Registered: ‎03-07-2013
Message 1 of 1 (113 Views)

Cannot make external calls from 3103 phone on VCX systems

I started a new IT administrator position and inherited a VCX PBX system, of course I have no experience with VCX, and don't find it very intuitive, but I digress. As I am tech support for the system I have nowhere else to go, my phone can't make external calls. I can dial internal extensions till the cows come home, I can receive calls from interal and external callers day and night, but when I try to dial an external number I get a busy signal and my phone says "Temporarily Unavailable" on the display. I have checked and tried changing the profile and calling restrictions, there seems to be no issue with that. I'm just not sure what to look for next. Any ideas or suggestions would be very welcome.

Please use plain text.
The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation