10-03-2011 10:05 AM
Could you please help, There is 2 problems found on the conferencing server
1. During the fresh installation configuration wizard, we didn't put the license key follow the wizard which i can't find the way to install license key and cann't do the reconfigure the system it shown error when lunch vcx-reconfigure command, How can run reconfigure script and install license key?
2. when open the url for the conferencing server and getting prompt to put user name and password, Once entering username and password it shown message following "Login failure: Invalid username or password, or session expired", Anyone know how can it fix this problem
Thanks you in advance
10-31-2011 06:21 AM
The file containing your conference server license keys should be formatted as a plain text file. Rename it to presconf_licenses
Then upload it to the VCX as root using an SFTP client such as WinSCP or FileZilla. Upload it to the folder /opt/3com/VCX/presconf. Next, login to the VCX as root using an SSH client such as PuTTY or Cygwin. Issue the commands:
chown apache:apache presconf_licenses
chmod 755 presconf_licenses
service vcx restart
Once that is done, you should be able to login to the conference server web interface. The default username and password are root and root.