Re: Locking code QTP (772 Views)
Frequent Advisor
Posts: 37
Registered: ‎04-16-2013
Message 1 of 3 (777 Views)
Accepted Solution

Locking code QTP



We ordered three additional licenses for QTP 11.  The support person is asking for a locking code.  I sent over what it was 3 years ago, thinking it has not changed. I don't know the qtp license server side, nor is my engineer that familiar with how to find the locking code.  What are the steps to get the locking code and should we enter a new ticket, as I haven't heard from HP support for a long time.




HP Expert
Posts: 531
Registered: ‎04-12-2012
Message 2 of 3 (772 Views)

Re: Locking code QTP



       You can collect the locking-code by running the micdetect report.

       You can download the micdetect report from the kb article below:

       How to collect extra necessary information for HP Support?

       Run the micdetect directly on the license server machine.

       Open the report, at the end you will see the locking-code.





Note: The Opinions expressed in my post are mine alone, and do not reflect the opinions of my employer. No warranties express or implied for any answered posted


If you have a valid contract with HP feel free to visit our FT/QTP Support Customer Forums:

You can create an account with your HP credentials



Frequent Advisor
Posts: 37
Registered: ‎04-16-2013
Message 3 of 3 (727 Views)

Re: Locking code QTP

Thanks for your help
The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.