Latency Issues with UFT 11.51 (2483 Views)
Reply
Valued Contributor
CPTLaura
Posts: 274
Registered: ‎12-13-2012
Message 1 of 18 (2,483 Views)

Latency Issues with UFT 11.51

Hello!

 

Is anyone else experiencing issues with latency with UFT 11.51?

 

Here are some areas where UFT 11.51 is running at least 50% slower than QTP 11.0:

 

-- ALM Lab Management remote execution -- The script is running super slow.  Everything looks good on the machine.  It's also a fully patched UFT 11.51 instance running on Win7 x64 with 2 gigs of memory and 2 vCPUs.

 

-- Frequent freezing and crashing, and sometimes copy and paste doesn't work.

 

-- The biggest hit in performance right now is working with the editor to create new procedures where the procedure library is fairly large (over 3000 lines).  I see delays in characters typed being rendered on the screen, and I see the message that UFT 11.5 is getting low on resources after working on a large procedure library for an hour or so.

 

OUCH!

Super Advisor
csm2mk
Posts: 216
Registered: ‎02-08-2013
Message 2 of 18 (2,448 Views)

Re: Latency Issues with UFT 11.51

Hi CPTLaura,

 

For point two I concur. A lot of freezing and crashing. And the problem here is that the feedback is minimum. Even if it weren´t it is so often that nobody can really be asked to analyze the logs. You paid for something that you need it to work...

 

For point three, I also try to have my tests as modular as possible and with less lines of code. Even like this the following happens. When you execute, UFT opens ALL tabs of the actions as if it thinks you are to edit them. This feature is SO wrong. If I want to open something I will - don´t worry UFT! Basically this is what gives me low resources...

 

But hey... here we are trying to survive in a cruel world ;)

 

Respected Contributor
Martin Sander
Posts: 486
Registered: ‎10-20-2008
Message 3 of 18 (2,412 Views)

Re: Latency Issues with UFT 11.51

Hi Laura

Similar issues - almost constant crashing while debugging scripts

However, although not officially supported yet, we are running our V11 BPT scripts and they seem to fly ???
Maybe due to small tight scripts ???
Thanks
Valued Contributor
CPTLaura
Posts: 274
Registered: ‎12-13-2012
Message 4 of 18 (2,410 Views)

Re: Latency Issues with UFT 11.51

Thank you for your input, Martin, on this and other questions! I have opened a case with HP and I will let you know what they report. :)
Frequent Advisor
GeorgeCC
Posts: 104
Registered: ‎02-08-2012
Message 5 of 18 (2,398 Views)

Re: Latency Issues with UFT 11.51

I get two or three or more UFT crashes a day. This is more than QTP 11.0. All I can do is save early and often.
Super Advisor
csm2mk
Posts: 216
Registered: ‎02-08-2013
Message 6 of 18 (2,394 Views)

Re: Latency Issues with UFT 11.51

Same here.

 

One question. Have you done a comparison between 11.00 and 11.50-1 when it comes to launching tests from QC?

Valued Contributor
CPTLaura
Posts: 274
Registered: ‎12-13-2012
Message 7 of 18 (2,392 Views)

Re: Latency Issues with UFT 11.51

Yes, actually.  We experienced no latency with 11.00, and when we upgraded to 11.5x is when everything started slowing down.  The longer the application is open the slower scripts run, slower access to the library, and eventually we get an error from UFT stating it is running out of resources.  None of this happened with 11.

Frequent Advisor
GeorgeCC
Posts: 104
Registered: ‎02-08-2012
Message 8 of 18 (2,374 Views)

Re: Latency Issues with UFT 11.51

See this thread:
Trouble driving UFT 11.51 test runs from QC
I bet the two threads are really talking about the same problem.
Super Advisor
csm2mk
Posts: 216
Registered: ‎02-08-2013
Message 9 of 18 (2,369 Views)

Re: Latency Issues with UFT 11.51

Could you please pass the link of the thread again?

 

Thanks!

Frequent Advisor
GeorgeCC
Posts: 104
Registered: ‎02-08-2012
Message 10 of 18 (2,359 Views)
Advisor
MikeHamilton
Posts: 10
Registered: ‎02-18-2012
Message 11 of 18 (2,093 Views)

Re: Latency Issues with UFT 11.51

I am getting the same problem. I can hardly manage to debug at all.

did anyone get a solution to this problem?

Advisor
MikeHamilton
Posts: 10
Registered: ‎02-18-2012
Message 12 of 18 (2,013 Views)

Re: Latency Issues with UFT 11.51

I have installed all the latest patches and still get this problem. The response so far from HP is that they cannot reproduce the problem, although they know it exists because I did a webex with them from my machine. This is really frustrating, it makes the tool almost unusable. I am sure many people will be throwing in the towel and moving onto a different tool that is not so problematic. HP support keep throwing the problem back at me and wasting hours of my time instead of testing theor own product out and fixing it. This is just one of a number of serious issues I have encountered with UFT.

 

For the other people out there, these actions might help to a small extent but will not resolve the issue fully.

(1) Split up large function libraries

(2) Add blank lines to the end of the function libraries

Super Advisor
csm2mk
Posts: 216
Registered: ‎02-08-2013
Message 13 of 18 (1,991 Views)

Re: Latency Issues with UFT 11.51

Hi Mike,

 

How do the blank lines help exactly (just out of interest)?

 

Thanks in advance.

 

Mateo

Advisor
MikeHamilton
Posts: 10
Registered: ‎02-18-2012
Message 14 of 18 (1,872 Views)

Re: Latency Issues with UFT 11.51

Adding blank lines was suggested by HP support. It seems to help a little but does not solve the problem.

I think there must be some conflict with other software running on the machine but I have not so far been able to determine the exact cause of the problem. I have a VM that is not having the problem.

Advisor
MikeHamilton
Posts: 10
Registered: ‎02-18-2012
Message 15 of 18 (1,866 Views)

Re: Latency Issues with UFT 11.51

I have noticed a direct correllation between the length of a function library and the typing speed. Typing slows down significantly once the length of a function library exceeds 100 lines.

 

I do not see the same problem with actions.

Occasional Visitor
Ryan_H
Posts: 1
Registered: ‎11-29-2013
Message 16 of 18 (1,842 Views)

Re: Latency Issues with UFT 11.51

Hi Mike,

 

I am having the exact same problem as you. Debugging is a nightmare.  When I put a breakpoint in my code, as soon as it hits it and I try to step through, UFT starts hanging.  I found that closing the bottom windows (Local Variables, Watch, etc.) sometimes allows me to step through without problems.

 

There are also times that there is a delay between when I type something and when it actually appears. I often have to close the application entirely to get it to behave normally.

 

These problems started when we upgraded frmo QTP 10 to UFT 11.52.

 

It's a real pain and I hope that it gets sorted through because it makes debugging almost impossible.

Occasional Visitor
Glennh2
Posts: 1
Registered: ‎01-09-2014
Message 17 of 18 (1,707 Views)

Re: Latency Issues with UFT 11.51

I have the same editor latency problem as mentioned by Ryan_H:

 

"There are also times that there is a delay between when I type something and when it actually appears. I often have to close the application entirely to get it to behave normally."

 

It's causing me conmsiderable pain at the moment.  I'm having to restart the editor after every 10 edits or so.  It seems much worse with UFT 11.53.  With 11.52 I'd have to restart 3 of 4 times a day.

 

Glenn

Super Advisor
csm2mk
Posts: 216
Registered: ‎02-08-2013
Message 18 of 18 (1,685 Views)

Re: Latency Issues with UFT 11.51

I do confirm guys.

 

I just try to put everything in .vbs files and add them as function libraries to the UFT test.

 

HP makes us use the tool's object oriented structure less and less I guess...

The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.