Re: How to submit a bug to the QTP dev team? (375 Views)
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Occasional Contributor
yzdeveloper
Posts: 4
Registered: ‎09-03-2012
Message 1 of 3 (399 Views)

How to submit a bug to the QTP dev team?

How to submit a bug to the QTP dev team?

HP Expert
bvalerio
Posts: 174
Registered: ‎04-13-2012
Message 2 of 3 (396 Views)

Re: How to submit a bug to the QTP dev team?

Hi,

Feel free to open a ticket (service request) with support to report the issue from the following link: http://support.openview.hp.com/casemanager/incident-index

Make sure to include the following information:

*Detail explanation of the issue (current scenario and expected behavior).
*What is the technology Under Test (If applies)?
*What Add-ins are involved (If any)?
*Does it work as expected in any other version of QTP?
* WebEx recording while reproduce the issue, showing the step by step: http://support.openview.hp.com/selfsolve/document/KM187178
*The MicDetec Report, so we can have a better idea of your System Environment: http://support.openview.hp.com/selfsolve/document/KM203083
*Is the issue reproducible in other machines?
"HP Support
If you find this or any post resolves your issue, please be sure to mark it as an accepted solution and give KUDOS to the author for their assistance".
Frequent Advisor
APM17
Posts: 43
Registered: ‎04-18-2012
Message 3 of 3 (375 Views)

Re: How to submit a bug to the QTP dev team?

Also if you are pretty sure that is a bug or if you want to ask for an enhancement, you can submit an enhancement request from here: https://support.openview.hp.com/casemanager/newincident?requestTypeId=enhancement-request

 

Thanks,

 

AIPM17

Best,

JG

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