Re: Exception while opening UFT 11.5 (1168 Views)
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Advisor
e210821
Posts: 30
Registered: ‎11-09-2012
Message 1 of 8 (1,256 Views)

Exception while opening UFT 11.5

Hi,

 

When I am trying to open UFT 11.5, observed the unexpected error popup after clicking OK button in Addins window. Please find the attachments for reference

 

Regards,

Mahesh

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Super Advisor
csm2mk
Posts: 216
Registered: ‎02-08-2013
Message 2 of 8 (1,182 Views)

Re: Exception while opening UFT 11.5

For the second message (not the windows one - the UFT one) what do you get when you press ok?

 

There must be a screen explaining more about the error from the UFT side.

 

Thanks.

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Advisor
e210821
Posts: 30
Registered: ‎11-09-2012
Message 3 of 8 (1,168 Views)

Re: Exception while opening UFT 11.5

When I press  OK button in  first pop up window, I am getting the below attached exception message popup

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Super Advisor
csm2mk
Posts: 216
Registered: ‎02-08-2013
Message 4 of 8 (1,163 Views)

Re: Exception while opening UFT 11.5

Oh ok I see...

 

Well sorry for not being "deep" in my answer but the best bet would be to uninstall and install again.

 

11.50 and especially 11.51 gave me a lot of problems too...

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Advisor
e210821
Posts: 30
Registered: ‎11-09-2012
Message 5 of 8 (1,161 Views)

Re: Exception while opening UFT 11.5

Couple of times i have  reinstalled UFT in windows7 remote machine,But  I am observing the same exception 

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Frequent Advisor
aros
Posts: 51
Registered: ‎08-20-2012
Message 6 of 8 (1,117 Views)

Re: Exception while opening UFT 11.5

 

 

Hi,

 

Did you have a previous version of QTP?

Did you have Service Test?

 

If you had you need to follow carefully the steps from KB article:

 

How to clean uninstall Unified Functional Testing (UFT)?

http://support.openview.hp.com/selfsolve/document/KM00319750

 

Also ensure that the image that you use to install UFT be not corrupted:

 

How to evaluate the MD5 Checksum of an ISO File

 

http://support.openview.hp.com/selfsolve/document/KM00204207

 

Please mark as solved if you find helpful the feedback provided.

 

Kindly,

 

Aileen

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Advisor
e210821
Posts: 30
Registered: ‎11-09-2012
Message 7 of 8 (1,104 Views)

Re: Exception while opening UFT 11.5

Thanks for the reply

 

When I installed UFT, both QTP 11 and Service Test 11.2 were uninstalled.

 

I don't have access to open the links that you were suggested 

 

How to clean uninstall Unified Functional Testing (UFT)?

http://support.openview.hp.com/selfsolve/document/KM00319750

 

 

How to evaluate the MD5 Checksum of an ISO File

 

http://support.openview.hp.com/selfsolve/document/KM00204207

 

 

 

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Super Advisor
csm2mk
Posts: 216
Registered: ‎02-08-2013
Message 8 of 8 (1,090 Views)

Re: Exception while opening UFT 11.5

Hi e210821,

 

I think it is worth it that you created a HP Passport account. At the end of the day you will be able to access the links you are mentioning and surely you will need updates, and other downloads in the future...

 

;)

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