Re: Exception while opening UFT 11.5 (987 Views)
Reply
Advisor
e210821
Posts: 30
Registered: ‎11-09-2012
Message 1 of 8 (1,075 Views)

Exception while opening UFT 11.5

Hi,

 

When I am trying to open UFT 11.5, observed the unexpected error popup after clicking OK button in Addins window. Please find the attachments for reference

 

Regards,

Mahesh

Please use plain text.
Super Advisor
csm2mk
Posts: 208
Registered: ‎02-08-2013
Message 2 of 8 (1,001 Views)

Re: Exception while opening UFT 11.5

For the second message (not the windows one - the UFT one) what do you get when you press ok?

 

There must be a screen explaining more about the error from the UFT side.

 

Thanks.

Please use plain text.
Advisor
e210821
Posts: 30
Registered: ‎11-09-2012
Message 3 of 8 (987 Views)

Re: Exception while opening UFT 11.5

When I press  OK button in  first pop up window, I am getting the below attached exception message popup

Please use plain text.
Super Advisor
csm2mk
Posts: 208
Registered: ‎02-08-2013
Message 4 of 8 (982 Views)

Re: Exception while opening UFT 11.5

Oh ok I see...

 

Well sorry for not being "deep" in my answer but the best bet would be to uninstall and install again.

 

11.50 and especially 11.51 gave me a lot of problems too...

Please use plain text.
Advisor
e210821
Posts: 30
Registered: ‎11-09-2012
Message 5 of 8 (980 Views)

Re: Exception while opening UFT 11.5

Couple of times i have  reinstalled UFT in windows7 remote machine,But  I am observing the same exception 

Please use plain text.
Frequent Advisor
aros
Posts: 51
Registered: ‎08-20-2012
Message 6 of 8 (936 Views)

Re: Exception while opening UFT 11.5

 

 

Hi,

 

Did you have a previous version of QTP?

Did you have Service Test?

 

If you had you need to follow carefully the steps from KB article:

 

How to clean uninstall Unified Functional Testing (UFT)?

http://support.openview.hp.com/selfsolve/document/KM00319750

 

Also ensure that the image that you use to install UFT be not corrupted:

 

How to evaluate the MD5 Checksum of an ISO File

 

http://support.openview.hp.com/selfsolve/document/KM00204207

 

Please mark as solved if you find helpful the feedback provided.

 

Kindly,

 

Aileen

Please use plain text.
Advisor
e210821
Posts: 30
Registered: ‎11-09-2012
Message 7 of 8 (923 Views)

Re: Exception while opening UFT 11.5

Thanks for the reply

 

When I installed UFT, both QTP 11 and Service Test 11.2 were uninstalled.

 

I don't have access to open the links that you were suggested 

 

How to clean uninstall Unified Functional Testing (UFT)?

http://support.openview.hp.com/selfsolve/document/KM00319750

 

 

How to evaluate the MD5 Checksum of an ISO File

 

http://support.openview.hp.com/selfsolve/document/KM00204207

 

 

 

Please use plain text.
Super Advisor
csm2mk
Posts: 208
Registered: ‎02-08-2013
Message 8 of 8 (909 Views)

Re: Exception while opening UFT 11.5

Hi e210821,

 

I think it is worth it that you created a HP Passport account. At the end of the day you will be able to access the links you are mentioning and surely you will need updates, and other downloads in the future...

 

;)

Please use plain text.
The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation