Re: Exception while opening UFT 11.5 (1257 Views)
Reply
Advisor
e210821
Posts: 30
Registered: ‎11-09-2012
Message 1 of 8 (1,331 Views)

Exception while opening UFT 11.5

Hi,

 

When I am trying to open UFT 11.5, observed the unexpected error popup after clicking OK button in Addins window. Please find the attachments for reference

 

Regards,

Mahesh

Super Advisor
csm2mk
Posts: 216
Registered: ‎02-08-2013
Message 2 of 8 (1,257 Views)

Re: Exception while opening UFT 11.5

For the second message (not the windows one - the UFT one) what do you get when you press ok?

 

There must be a screen explaining more about the error from the UFT side.

 

Thanks.

Advisor
e210821
Posts: 30
Registered: ‎11-09-2012
Message 3 of 8 (1,243 Views)

Re: Exception while opening UFT 11.5

When I press  OK button in  first pop up window, I am getting the below attached exception message popup

Super Advisor
csm2mk
Posts: 216
Registered: ‎02-08-2013
Message 4 of 8 (1,238 Views)

Re: Exception while opening UFT 11.5

Oh ok I see...

 

Well sorry for not being "deep" in my answer but the best bet would be to uninstall and install again.

 

11.50 and especially 11.51 gave me a lot of problems too...

Advisor
e210821
Posts: 30
Registered: ‎11-09-2012
Message 5 of 8 (1,236 Views)

Re: Exception while opening UFT 11.5

Couple of times i have  reinstalled UFT in windows7 remote machine,But  I am observing the same exception 

Frequent Advisor
aros
Posts: 51
Registered: ‎08-20-2012
Message 6 of 8 (1,192 Views)

Re: Exception while opening UFT 11.5

 

 

Hi,

 

Did you have a previous version of QTP?

Did you have Service Test?

 

If you had you need to follow carefully the steps from KB article:

 

How to clean uninstall Unified Functional Testing (UFT)?

http://support.openview.hp.com/selfsolve/document/KM00319750

 

Also ensure that the image that you use to install UFT be not corrupted:

 

How to evaluate the MD5 Checksum of an ISO File

 

http://support.openview.hp.com/selfsolve/document/KM00204207

 

Please mark as solved if you find helpful the feedback provided.

 

Kindly,

 

Aileen

Advisor
e210821
Posts: 30
Registered: ‎11-09-2012
Message 7 of 8 (1,179 Views)

Re: Exception while opening UFT 11.5

Thanks for the reply

 

When I installed UFT, both QTP 11 and Service Test 11.2 were uninstalled.

 

I don't have access to open the links that you were suggested 

 

How to clean uninstall Unified Functional Testing (UFT)?

http://support.openview.hp.com/selfsolve/document/KM00319750

 

 

How to evaluate the MD5 Checksum of an ISO File

 

http://support.openview.hp.com/selfsolve/document/KM00204207

 

 

 

Super Advisor
csm2mk
Posts: 216
Registered: ‎02-08-2013
Message 8 of 8 (1,165 Views)

Re: Exception while opening UFT 11.5

Hi e210821,

 

I think it is worth it that you created a HP Passport account. At the end of the day you will be able to access the links you are mentioning and surely you will need updates, and other downloads in the future...

 

;)

The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.