FAILED TO INSTALL UD AGENT AND FAILED TO UPLOAD UD AGENT CERTIFICATE (1023 Views)
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Frequent Advisor
Posts: 82
Registered: ‎10-16-2012
Message 1 of 14 (1,023 Views)
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FAILED TO INSTALL UD AGENT AND FAILED TO UPLOAD UD AGENT CERTIFICATE

Hi,

i have established ssh connection to the node and now try to push ud agent.bt i get this msg "FAILED TO INSTALL UD AGENT AND FAILED TO UPLOAD UD AGENT CERTIFICATE" and task get failed.

 

PFA .......

 

THANKS N ADVANCE

  YOGESH

Trusted Contributor
Posts: 216
Registered: ‎05-29-2012
Message 2 of 14 (1,012 Views)

Re: FAILED TO INSTALL UD AGENT AND FAILED TO UPLOAD UD AGENT CERTIFICATE

what user you are using for ssh credentail, does this user has got admin privelge in the remote server.

 

 

The below user, usually comes when the ssh user you are using dont have permission to ftp the file .

 

ssh internally uses it's own ftp mechanism to upload the file.

 

<EXEC start="11:35:34" duration="126" CMD="uploadFile" RESULT="" IS_NULL="Y">
        <ERROR class="com.mindbright.ssh2.SSH2SFTP$SFTPDisconnectException">
            <message>[CDATA&colon; no message]</message>
            <stacktrace>
                <frame class="com.mindbright.ssh2.SSH2SFTP$SFTPPacket" method="readFailed" file="SSH2SFTP.java" line="842" />
                <frame class="com.mindbright.nio.Switchboard" method="handleKey" file="Switchboard.java" line="458" />
                <frame class="com.mindbright.nio.Switchboard" method="run" file="Switchboard.java" line="348" />
                <frame class="java.lang.Thread" method="run" file="Thread.java" line="722" />

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Posts: 82
Registered: ‎10-16-2012
Message 3 of 14 (1,007 Views)

Re: FAILED TO INSTALL UD AGENT AND FAILED TO UPLOAD UD AGENT CERTIFICATE

Hi bravi,

 

Thanks for the reply.am using windows server 2008 and have installed cygwin with admin privilages .and i have opened port 22 and 2738 b/w this node and server for uda agent 2 communicate..... b/w firewall is present ...so i have opened the port.

 

so tel me wat action is required?

 

Thanks n advance

yogesh

HP Expert
Posts: 966
Registered: ‎03-09-2010
Message 4 of 14 (997 Views)

Re: FAILED TO INSTALL UD AGENT AND FAILED TO UPLOAD UD AGENT CERTIFICATE

Please check that sftp was installed along with Cygwin. More here http://superuser.com/questions/376819/sftp-client-with-cygwin-is-it-possible.

 

Regards
-Dmitry Gomel, PMP
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HP Expert
Posts: 966
Registered: ‎03-09-2010
Message 5 of 14 (994 Views)

Re: FAILED TO INSTALL UD AGENT AND FAILED TO UPLOAD UD AGENT CERTIFICATE

According to the logs, the problem related to lock. Install/Update UD Agent process should have exclusiveness on node - during Inventory Discovery Scanner updates some Agent Options which also updated/used during UD Agent deployment.

Please be sure to check that you have no Management zones with overlapped IP ranges.

You can find/remove the lock in Windows registry. Please check attached screenshots.

Regards
-Dmitry Gomel, PMP
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Registered: ‎10-16-2012
Message 6 of 14 (986 Views)

Re: FAILED TO INSTALL UD AGENT AND FAILED TO UPLOAD UD AGENT CERTIFICAT

 

Hi Dima,

 

 

please explain me the lock concept clearly.......and let me know what i have to do? do i need to remove exclusive lock alone from registry...

 

please help me on this........

 

tanks n advance

yogesh s

HP Expert
Posts: 966
Registered: ‎03-09-2010
Message 7 of 14 (984 Views)

Re: FAILED TO INSTALL UD AGENT AND FAILED TO UPLOAD UD AGENT CERTIFICAT

When we starting connection for deployment we're putting lock. Removing at the end of the script.

 

In your case, logs showing  that you trying to connect to system that already locked.

It could be result of 2 jobs trying to do the same, or some problems.

 

We need to investigate this...

 

Regards
-Dmitry Gomel, PMP
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Frequent Advisor
Posts: 82
Registered: ‎10-16-2012
Message 8 of 14 (981 Views)

Re: FAILED TO INSTALL UD AGENT AND FAILED TO UPLOAD UD AGENT CERTIFICAT

Hi Dima ,

 

at end of wat script do i need to add....please let m e know and i dnt see task running for install agent in my gui .......

 

thanks n advance

 

yogesh

HP Expert
Posts: 966
Registered: ‎03-09-2010
Message 9 of 14 (979 Views)

Re: FAILED TO INSTALL UD AGENT AND FAILED TO UPLOAD UD AGENT CERTIFICAT

Please do not modify script. 

Connect to the destination server and check the registry.

If you have lock, remove it and try to redeploy the agent.

Be sure that you have only one Job/activity performing that at the same time.

Regards,

-Dima

 

Regards
-Dmitry Gomel, PMP
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Frequent Advisor
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Registered: ‎10-16-2012
Message 10 of 14 (977 Views)

Re: FAILED TO INSTALL UD AGENT AND FAILED TO UPLOAD UD AGENT CERTIFICAT

tanks dima..........
i can get you ..bt i dnt see a job runing for instal agent inspite of selecting instal agent...and their is only update lock dat appears in registry and disappear after task get fails...........
HP Expert
Posts: 966
Registered: ‎03-09-2010
Message 11 of 14 (975 Views)

Re: FAILED TO INSTALL UD AGENT AND FAILED TO UPLOAD UD AGENT CERTIFICAT

So, let's move discussion to HP SSO. We need investigate it. 

Sorry, no quick wins...

Regards
-Dmitry Gomel, PMP
If you find that this or any post resolves your issue, please be sure to mark it as an accepted solution.
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Frequent Advisor
Posts: 82
Registered: ‎10-16-2012
Message 12 of 14 (972 Views)

Re: FAILED TO INSTALL UD AGENT AND FAILED TO UPLOAD UD AGENT CERTIFICAT

do you have any idea of licensing in ud.............
HP Expert
Posts: 966
Registered: ‎03-09-2010
Message 13 of 14 (970 Views)

Re: FAILED TO INSTALL UD AGENT AND FAILED TO UPLOAD UD AGENT CERTIFICAT

Please ask more specific question.

Regards
-Dmitry Gomel, PMP
If you find that this or any post resolves your issue, please be sure to mark it as an accepted solution.
Click the Like button at bottom to say 'Thanks'.
Frequent Advisor
Posts: 82
Registered: ‎10-16-2012
Message 14 of 14 (939 Views)

Re: FAILED TO INSTALL UD AGENT AND FAILED TO UPLOAD UD AGENT CERTIFICAT

only sum files are getiing upload in path windows/uda_agent .while connection is getting disconnect for other transfer

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