03-24-2014 05:53 AM
When use backup (symantec backup exec 2012) the second drive delete from windows device manager.
And get event: System Error HP Fibre Channel "A fibre channel HBA port has changed to a state of link down."
After reboot library, this drive show up in device manager and all work.
Try to swap FC cable from drive 1 to drive2, don't help. Anyway second drive lose.
Create case in Symantec - they say, if drive lose from device - that isn't symantec problem.
Already update all:
Windows 2008 R2
Tape firmware: 8.60 / 3.20e
Drive firmware: M63W
HP FC Qlogic: 5.04.02
HP Storage Fibre Channel Driver: 188.8.131.52
04-03-2014 12:52 AM
After swapping FC Cable from Drive 1 to Drive 2, still you are facing problem with the same drive1 or new one drive 2. If you are facing problem with same drive 1 means problem with Drive SFB connector in Drive. If you are facing problem with new drive 2 means probelm with FC Cable.
04-04-2014 04:06 AM
After swapping FC Cable from Drive 1 to Drive 2, yes i still facing problem with the same drive2.
I try connect to another Drive SFB connector in Drive - nothing change.
I try use another server - same trouble with drive 2.
I need to buy a new drive?