Re: Problem on Ultrium 2-SCSI (1330 Views)
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Occasional Visitor
Socius
Posts: 2
Registered: ‎08-29-2011
Message 1 of 4 (1,338 Views)

Problem on Ultrium 2-SCSI

Please excuse for my bad english

Since some time we have problem with an Ultrium 2-SCSI .

Two errors are send by the backup, error 1040 and 4039.

I test the Ultrium with the utility (see after), it says that we have to clean it but we have done it twice just before ...

Can somebody help us

 

Thanks

 

 

|__ Test 'LTO Drive Assessment test' started on device 'HP Ultrium 2-SCSI' at address '3/0.4.0'
    |__ This test will overwrite all the data on this tape. Would you like to continue the test?
    |__ Failed
    |__ Operations Log
    |    |__ executing LTO Drive Assessment Test...
    |    |__ checking tape load ...
    |    |__ analyzing device data...
    |    |__ updating device writeback data...
    |    |__
    |    |__ erasing ...
    |    |__ soft unload ...
    |    |__ loading ...
    |    |__ writing wrap 48 (1.8 m/sec.)
    |    |__ writing wrap 48 (2.1 m/sec.)
    |    |__ writing wrap 48 (2.5 m/sec.)
    |    |__ writing wrap 48 (2.8 m/sec.)
    |    |__ writing wrap 48 (3.1 m/sec.)
    |    |__ writing wrap 48 (3.5 m/sec.)
    |    |__ writing wrap 48 (3.9 m/sec.)
    |    |__ writing wrap 48 (4.2 m/sec.)
    |    |__ writing wrap 48 (1.8 m/sec.)
    |    |__ writing wrap 48 (2.1 m/sec.)
    |    |__ writing wrap 48 (2.5 m/sec.)
    |    |__ writing wrap 48 (2.8 m/sec.)
    |    |__ writing wrap 48 (3.1 m/sec.)
    |    |__ writing wrap 33 (1.8 m/sec.)
    |    |__ soft unload ...
    |    |__ loading ...
    |    |__ erasing ...
    |    |__ Test failed
    |__ Analysis Results
        |__ LTO Drive Assessment Test, version V05.04.2011
        |__ Test run: Thu Aug 25 14:25:03 2011
        |__ Drive serial number: HU10818VVR
        |__ Data Cartridge Information:
        |__     Vendor: HP     
        |__     Format: LTO-2
        |__     Serial Number: 1090869048
        |__     Barcode: Unknown
        |__ ANALYSIS OF HISTORICAL INFORMATION (from drive logs):
        |__ version: V02.06.2011
        |__ Firmware rev T65D is up-to-date for Ultrium 2-SCSI as of Thu May 28 19:00:00 2009.
        |__ Rule 3.2 (Servo Framing/Damaged media):
        |__ There was a problem reading the tape servo code.
        |__ Please use an unexpired cleaning tape on the drive.
        |__ The media (Serial Number: 1090869048) may be damaged, so please try using a new cartridge.
        |__ Rule 4.0 (Write/Errors reported):
        |__ There were unrecoverable write errors while writing tape 1090869048 ().
        |__ The drive write performance is sub-optimal on 3 channels.
        |__ Please use an unexpired cleaning tape on the drive, then try using another tape.
        |__ Rule 20.8 (Host Interface/Polling):
        |__ The drive is experiencing polling (1.0 / sec. polling rate) on initiator ID 0.
        |__ Polling can interrupt the normal operation of the drive, and significantly reduce performance.
        |__ hp recommends the use of hp storage media.
        |__ There were 18 rules and 114 subrules checked.
        |__ Device Analysis has checked the historical information and warnings have been reported.
        |__ Results of tests on this drive:
        |__ [Please note: the operations performed by this overwrite test will NOT be
        |__ reflected in the Support Ticket usage/health information.]
        |__        1.8 m/sec. tape speed: Effective capacity: 48.8%   Margin: -100.0%   (0.2/0.2 GB written using 73.5 metres of tape)
        |__                  Channel variation: 200.0%   Channel variation margin: -100.0%
        |__        2.1 m/sec. tape speed: Effective capacity: 48.8%   Margin: -100.0%   (0.2/0.2 GB written using 73.5 metres of tape)
        |__                  Channel variation: 200.0%   Channel variation margin: -100.0%
        |__        2.5 m/sec. tape speed: Effective capacity: 48.8%   Margin: -100.0%   (0.2/0.2 GB written using 73.6 metres of tape)
        |__                  Channel variation: 200.0%   Channel variation margin: -100.0%
        |__        2.8 m/sec. tape speed: Effective capacity: 48.6%   Margin: -100.0%   (0.2/0.2 GB written using 73.8 metres of tape)
        |__                  Channel variation: 200.0%   Channel variation margin: -100.0%
        |__        3.1 m/sec. tape speed: Effective capacity: 48.6%   Margin: -100.0%   (0.2/0.2 GB written using 73.8 metres of tape)
        |__                  Channel variation: 200.0%   Channel variation margin: -100.0%
        |__        3.5 m/sec. tape speed: Effective capacity: 0.0%   Margin: -100.0%   (0.1/0.1 GB written using 37.4 metres of tape)
        |__                  Channel variation: 200.0%   Channel variation margin: -100.0%
        |__        3.9 m/sec. tape speed: Effective capacity: 0.0%   Margin: -100.0%   (0.1/0.1 GB written using 37.3 metres of tape)
        |__                  Channel variation: 200.0%   Channel variation margin: -100.0%
        |__        4.2 m/sec. tape speed: Effective capacity: 0.0%   Margin: -100.0%   (0.1/0.1 GB written using 39.6 metres of tape)
        |__                  Channel variation: 200.0%   Channel variation margin: -100.0%
        |__        forward direction: Effective capacity: 48.3%   Margin: -100.0%   (1.3/1.3 GB written using 482.6 metres of tape)
        |__                  Channel variation: 200.0%   Channel variation margin: -100.0%
        |__ Overall drive margin: -100.0%
        |__ Worst-case margin (forward direction): -100.0%
        |__ Worst-case channel variation margin (forward direction): -100.0%
        |__ The LTO Drive Assessment Test has checked the history and operation of the selected drive, and
        |__ problems have been reported.
        |__ The drive is no longer recommended for use.
        |__ Please contact hp support for further assistance.
        |__ Test time: 12:13

 

Honored Contributor
Johan Guldmyr
Posts: 3,848
Registered: ‎06-14-2009
Message 2 of 4 (1,337 Views)

Re: Problem on Ultrium 2-SCSI

Hi, sometimes you need to do it aggressively several times, like 2-3 times in addition to what you've already done.
Has the drive been cleaned regularly before?
Occasional Visitor
Socius
Posts: 2
Registered: ‎08-29-2011
Message 3 of 4 (1,333 Views)

Re: Problem on Ultrium 2-SCSI

I am going to try again.

Perhaps my client don't do it enough, what frequency do you propose ?

Frequent Advisor
Eric_de_Lange
Posts: 63
Registered: ‎08-09-2011
Message 4 of 4 (1,330 Views)

Re: Problem on Ultrium 2-SCSI

Ho Socius,

 

The tape drive has issues reading servo tracks. The read/write heads inside the tape drive need these tracks to be able to stay in vertical alignment on tape. So either the tape is bad (try new) or drive has a hardware issue.

 

actions:

- Clean the drive

- Test with NEW tape cartridge

- Log a support call if above did not help.

 

good luck.

-Eric

 

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