11-20-2007 07:11 AM
In order to verify that it's because of the firmware upgrade and to possibly fix the problem, I wanted to go back to S24d. I downloaded the older firmware file(s), but they're marked as "downgrading, password required". So, I require a password and possibly instructions where to enter it, since I don't see any field to enter a password.
Thanks in advance!
Solved! Go to Solution.
11-20-2007 08:37 AM
you can only get the password from HP.
contact them and explain the situation and they will provide you with it and the details of where to enter it in the lt&t s/w
the passwords are specific to drives and model numbers and current firmware level
11-20-2007 01:17 PM
You can refer to the LTT user guide,
Refer to "Using passwords" on page 162.
There is description on where to enter the password.
To obtain the password, what Andy meant is that you need to call HP support directly.
11-22-2007 06:03 AM
This password is 2 day password, you can use it for now, but it will expire 2 days from today.
Temporary password is '3AXRR5V3FAYEFB'
Password valid 2 days from 11/21/2007
(Remove ('') for password use)
Go to LTT and select the Enable Factory Overrides and enter this password.
After that, got to the Firmware button then Options and then check the one that says Allow firmware downgrade.
11-22-2007 09:29 PM
thank you very much. I could downgrade now. I had contacted HP support in the meantime, but still haven't got a reply.
My drive still reports errors, though - sigh.
10-17-2011 04:02 AM