05-11-2005 12:29 AM
Everytime I start a backup (Veritas Backup Exec 10) it crashes and the eventlog gives a lot of errors starting with
Das Gerät "Unbekannter Medienwechsler" (SCSI\Changer&Ven_COMPAQ&Prod_MSL5000_Series&Rev_0
Das Gerät "HP Ultrium 2-SCSI SCSI Sequential Device" (SCSI\Sequential&Ven_HP&Prod_Ultrium_2-SCSI&Rev_F5
Das Gerät "HP Network Storage Router" (SCSI\Array&Ven_HP&Prod_NS_E1200-160&Rev_5669\6&2b
The configuration is as follows:
HP DL380 G4, Windows Server 2003
MSL 6030 FW: 0430
1 Tape Drive FW: F59W
NSR E1200-160 FW: 5669
NSR is configured for direct attached fibre channel.
Use HardAL_PA: enabled
Indexed Mapping activated:
FC LUN 0: Library
FC LUN 1: Tape
FC LUN 2: NSR
The Eventlog of the NSR shows following messages and I cannot find any information about the errors.
1272. 05/11/2005 12:35:07 1d00h58m08.82s FC Port 0 Link is DOWN.
1273. 05/11/2005 12:35:07 1d00h58m08.82s FC port 0 link is down, FM Status=0x830015D0
1274. 05/11/2005 12:35:07 1d00h58m08.82s FC port 0 loss of signal, FM Status=0x830015D0
1275. 05/11/2005 12:35:07 1d00h58m08.82s FC port 0 loss of signal, FM Status=0x830015D0
1276. 05/11/2005 12:35:07 1d00h58m08.82s FC port 0 elastic store error
1277. 05/11/2005 12:35:07 1d00h58m09.10s FC port 0 too many link errors - chip reset
1278. 05/11/2005 12:36:20 1d00h59m22.07s FC port 0 received LIPF, FM Status=0xA00204B0, AL_PA=0xF7
1279. 05/11/2005 12:36:20 1d00h59m22.08s FC Port 0 Link is UP.
1280. 05/11/2005 12:50:16 1d01h13m17.89s FC port 0 (outbound) frame timeout
1281. 05/11/2005 12:50:16 1d01h13m18.23s FC port 0 (outbound) frame timeout
1282. 05/11/2005 12:50:19 1d01h13m20.83s FC port 0 (outbound) frame timeout
1283. 05/11/2005 12:50:23 1d01h13m24.78s FC port 0 (outbound) frame timeout
1284. 05/11/2005 12:50:27 1d01h13m28.80s FC port 0 (outbound) frame timeout
Hope, anybody can help
Solved! Go to Solution.
05-11-2005 01:23 AM
Delete the mapping in the NSR and create it again afterwards. Remove the NSR from the mapping, the servers must not see the NSR.
Reboot the NSR and see if the problem still is there.
05-11-2005 01:44 AM
thanks for your hint.
I tried as you suggested, but unfortunately it didnÂ´t help.
The first event is gone, but the others are still there, Veritas still crashes with "Library is offline" and the FC port 0 frame timeout are still there, too.
05-11-2005 07:50 AM
Last think is to fix the speed in the NSR at the speed of the switch port, avoiding autosense.
05-11-2005 09:08 PM
because I have it direct attached, I have no switch to check and therefor no errorlogs. Also because of that I use hard al_pa.
The NSR port is set to 2 GB fix, not autosense.
But thanks anyway.
05-11-2005 09:15 PM
I was assuming, too, that this is a fibre problem, so I had it checked this morning. And what else is there to say: there were a few fibres broken. Now it s fixed and I started a few backups and they finished successful.
I wanted to make sure before checking the cable, that it s no configuration problem.
Thank s for your help.