09-23-2010 09:44 PM - last edited on 11-05-2013 05:43 PM by Lisa198503
After updating firmware(4.?? to 7.20), my MSL4048 keep saying it's "ROB FW Upgrade" state in its Web admin interface. It've been 5 hours already. I cannot reboot, try to update the firmware again, etc...
(attaching the screen capture)
Can anyone explain what happining and how to recover to normal state?
P.S. This thread has been moved from Tape Backup (Small and Medium Business) to Tape Libraries and Drives. -HP Forum Moderator
09-24-2010 02:58 PM
That message indicates that a Robotics firmware upgrade is required. It is supposed to be done as part of the normal upgrade process but as you skipped over so many revisions apparently the robot didn't update correctly. I would recommend you try updating firmware one or two times. If that doesn't work you can download a version of firmware that is older than 7.20 and it should work with the version of firmware on your robot at least to get you back up and running.