Re: MSL G3 Series 2024 FW Update failed to Ultrium 5-SCSI drive (344 Views)
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Occasional Visitor
Tony85
Posts: 1
Registered: ‎11-16-2013
Message 1 of 3 (391 Views)

MSL G3 Series 2024 FW Update failed to Ultrium 5-SCSI drive

I was using the LTT ( Windows Server 2008 R2 - LTT 4.16 )  to update the firmware on the drives in my MSL 2024 and the tool said failed after 720s  and went unresponsive. After 10mins I closed the tool ( was just white box on screen by this time ) and now the Web Interface to MSL reports the below and windows does not detect the drives. Any help would be greatfully recieved.

 

 

System Status View Legend Updated: Saturday,11/16/2013 23:04:15

Status Drive FW Upgrade

Drive 1 Status Upgrade

Drive 2 Status Upgrade

Slots (Free/Total) 10/23

Mailslot Disabled

Library Time 11/16/13 23:04

Auto Clean StatusNo Cleaning Tape!

 

 

Drive Information 1 (LUN)

Vendor ID HP

Product ID Ultrium 5-SCSI

Serial Number

 Firmware Revision Z58W

World Wide ID - Port A  

Physical Drive Slot Number 1

Element Address 1

Library LUN Hosted By Drive Yes

Data Compression Yes I

nterface Type SAS

 

Drive Information 2

Vendor ID HP

Product ID Ultrium 5-SCSI

Serial Number  

Firmware Revision Z58W

World Wide ID - Port A  

Physical Drive Slot Number 2

Element Address 2 L

ibrary LUN Hosted By Drive No

Data Compression Yes

Interface Type SAS                          

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Acclaimed Contributor
Torsten.
Posts: 23,133
Registered: ‎10-02-2001
Message 2 of 3 (355 Views)

Re: MSL G3 Series 2024 FW Update failed to Ultrium 5-SCSI drive

IMHO there is nothing else you can do than reboot the library (power cycle) ...

Hope this helps!
Regards
Torsten.

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Honored Contributor
andre80
Posts: 675
Registered: ‎08-08-2004
Message 3 of 3 (344 Views)

Re: MSL G3 Series 2024 FW Update failed to Ultrium 5-SCSI drive

i had nearly the same issue with an msl8096 and 4x lto4 drives. one drive had the same status. i had to power off the library (reboot was not possible). i suggest to wait 2-3 minutes after power off. then restart it. after that, check the fw status....

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