Re: MSL G3 Series 2024 FW Update failed to Ultrium 5-SCSI drive (644 Views)
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Occasional Visitor
Tony85
Posts: 1
Registered: ‎11-16-2013
Message 1 of 6 (691 Views)

MSL G3 Series 2024 FW Update failed to Ultrium 5-SCSI drive

I was using the LTT ( Windows Server 2008 R2 - LTT 4.16 )  to update the firmware on the drives in my MSL 2024 and the tool said failed after 720s  and went unresponsive. After 10mins I closed the tool ( was just white box on screen by this time ) and now the Web Interface to MSL reports the below and windows does not detect the drives. Any help would be greatfully recieved.

 

 

System Status View Legend Updated: Saturday,11/16/2013 23:04:15

Status Drive FW Upgrade

Drive 1 Status Upgrade

Drive 2 Status Upgrade

Slots (Free/Total) 10/23

Mailslot Disabled

Library Time 11/16/13 23:04

Auto Clean StatusNo Cleaning Tape!

 

 

Drive Information 1 (LUN)

Vendor ID HP

Product ID Ultrium 5-SCSI

Serial Number

 Firmware Revision Z58W

World Wide ID - Port A  

Physical Drive Slot Number 1

Element Address 1

Library LUN Hosted By Drive Yes

Data Compression Yes I

nterface Type SAS

 

Drive Information 2

Vendor ID HP

Product ID Ultrium 5-SCSI

Serial Number  

Firmware Revision Z58W

World Wide ID - Port A  

Physical Drive Slot Number 2

Element Address 2 L

ibrary LUN Hosted By Drive No

Data Compression Yes

Interface Type SAS                          

Acclaimed Contributor
Torsten.
Posts: 23,261
Registered: ‎10-02-2001
Message 2 of 6 (655 Views)

Re: MSL G3 Series 2024 FW Update failed to Ultrium 5-SCSI drive

IMHO there is nothing else you can do than reboot the library (power cycle) ...

Hope this helps!
Regards
Torsten.

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Honored Contributor
andre80
Posts: 676
Registered: ‎08-08-2004
Message 3 of 6 (644 Views)

Re: MSL G3 Series 2024 FW Update failed to Ultrium 5-SCSI drive

i had nearly the same issue with an msl8096 and 4x lto4 drives. one drive had the same status. i had to power off the library (reboot was not possible). i suggest to wait 2-3 minutes after power off. then restart it. after that, check the fw status....

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Occasional Visitor
STG_admin
Posts: 1
Registered: ‎09-01-2014
Message 4 of 6 (226 Views)

Re: MSL G3 Series 2024 FW Update failed to Ultrium 5-SCSI drive

Got similiar situation yesterday, upgraded 3280FC in MSL4048, after fw upgrade (to I6GW) drive got stuck with "Update" (not in "Drive FW Upgrade"). It successfuly updated FW (webadmin showed new version), but didn't want to do anything.

Left it alone for a night, nothing changed.

From library front panel powered off drive and sent library to reboot.

After reboot everything started working.

 

Hope this would be helpful to someone.

Frequent Advisor
RbBsmn
Posts: 100
Registered: ‎08-30-2014
Message 5 of 6 (205 Views)

Re: MSL G3 Series 2024 FW Update failed to Ultrium 5-SCSI drive

With MSLs its better to update the firmware through the web-gui not LTT. LTT is meant to update stand alone tape drives.
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Acclaimed Contributor
Torsten.
Posts: 23,261
Registered: ‎10-02-2001
Message 6 of 6 (198 Views)

Re: MSL G3 Series 2024 FW Update failed to Ultrium 5-SCSI drive

>> With MSLs its better to update the firmware through the web-gui 

 

Agreed. It works fine with MSL G3 and G2 autoloader

 

>> LTT is meant to update stand alone tape drives

 

Not really. It supports many libraries too.


Hope this helps!
Regards
Torsten.

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