Re: MSL 2024 (121 Views)
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Occasional Visitor
hmd_tajik
Posts: 1
Registered: ‎11-10-2013
Message 1 of 3 (146 Views)

MSL 2024

[ Edited ]

Hi firends

I Have an hp MSL2024 tape library an forget administrator Password please help me if solution for reset password

Thanks 

 

P.S. This thread has been movedfrom Your Questions Regarding Business Support Forums (Legacy BSC forum) to Tape Libraries and Drives. -HP Forum Moderator

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Honored Contributor
andre80
Posts: 676
Registered: ‎08-08-2004
Message 2 of 3 (123 Views)

Re: MSL 2024

have a look at this forum post http://h30499.www3.hp.com/t5/Tape-Backup-Small-and-Medium/MSL2024-disable-admin-password/td-p/115976...

 

sounds like the second last post should help you. if not, the fastest way is to open a support case at hp support

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Acclaimed Contributor
Torsten.
Posts: 23,253
Registered: ‎10-02-2001
Message 3 of 3 (121 Views)

Re: MSL 2024

[ Edited ]

Unfortunately for you this option is available only in factory override mode in LTT, but nobody will give you the password to enable this feature.

 

Call HP support, they can generate this emergency password for your library.


Hope this helps!
Regards
Torsten.

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