Re: MSL 2024 (223 Views)
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Occasional Visitor
Posts: 1
Registered: ‎11-10-2013
Message 1 of 3 (248 Views)

MSL 2024

[ Edited ]

Hi firends

I Have an hp MSL2024 tape library an forget administrator Password please help me if solution for reset password

Thanks 

 

P.S. This thread has been movedfrom Your Questions Regarding Business Support Forums (Legacy BSC forum) to Tape Libraries and Drives. -HP Forum Moderator

Honored Contributor
Posts: 696
Registered: ‎08-08-2004
Message 2 of 3 (225 Views)

Re: MSL 2024

have a look at this forum post http://h30499.www3.hp.com/t5/Tape-Backup-Small-and-Medium/MSL2024-disable-admin-password/td-p/115976...

 

sounds like the second last post should help you. if not, the fastest way is to open a support case at hp support

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Acclaimed Contributor
Posts: 23,857
Registered: ‎10-02-2001
Message 3 of 3 (223 Views)

Re: MSL 2024

[ Edited ]

Unfortunately for you this option is available only in factory override mode in LTT, but nobody will give you the password to enable this feature.

 

Call HP support, they can generate this emergency password for your library.


Hope this helps!
Regards
Torsten.

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