MSL 2024 Question about password recovery. (1115 Views)
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Occasional Visitor
Kos1981
Posts: 1
Registered: ‎09-20-2011
Message 1 of 3 (1,115 Views)

MSL 2024 Question about password recovery.

HI friends! I have msl2024 but service agreement is expired. I have forgotten my msl2024's password. Does HP take money for password recovery without service agreement? 

Acclaimed Contributor
Torsten.
Posts: 23,442
Registered: ‎10-02-2001
Message 2 of 3 (1,104 Views)

Re: MSL 2024 Question about password recovery.

Call HP support and they can generate a temporary administrator password for you. Once logged in, you can change the password.


Hope this helps!
Regards
Torsten.

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Honored Contributor
Johan Guldmyr
Posts: 3,853
Registered: ‎06-14-2009
Message 3 of 3 (1,102 Views)

Re: MSL 2024 Question about password recovery.

This might depend on the current routine, but unless you agree to pay for it maybe the case don't even go to level 1..
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