02-28-2007 03:50 AM
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IM SOAP Server Error
IM SOAP Error?:true
Error Code: 5001
Error Code Description: RPC Error occurred while attempting IM API call Detail: Exception Trace:
1)Exception of signature Exception thrown:
Message: Error in getipconfig 1
2)Exception of IMClientRPCWrapper thrown:
Message: RPC call timed out
02-28-2007 09:51 AM
what is the old ip and new ip? are they still on the same subnet?
can you ping the libary ip from dos?
have you tryed to restart the CV service, or reboot the server?
Did you change only the ip of the library or also other configurations?
02-28-2007 10:39 AM
The TL is being moved from a public to private address (10.x.x.x) space. From what I gather from HP, the internal network is also 10-space. I received some steps to reset the TL and reset the new IP but the TL reverts to the old default gateway and I can't change it thru either the front console nor the serial cable/CLI.
02-28-2007 10:46 AM
My recomandation is to open a call in HP and ask for the procedure. this is not complex but need several steps to be performed.